Specific Job Related Process Knowledge and Skills
Including Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI on his Job
Including Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI on his Job
CIP450-2
2 Weeks of Process Good & Best Practices
Interpersonal Skills & Social Intelligence Processes
Building Hands-on Skills & Competencies in
Developing Critical Skills to Help You Get the Rewards Your Performance Deserves
Removing Key Roadblocks to Your Professional Success
- Developing Essential Social Intelligence
- Understanding and Implementing Needs & Expectations of Stakeholders
- Understanding Social Intelligence Behaviors
- Interpersonal Communication Dos and Donts
www.eurotraining.com/bro/cip450-2.php
2 Week Job Process Good & Best Practices Training
Kualalumpur
| New Delhi
|
London
| New York
|
Seattle
| Istanbul
|
New Delhi
| Kualalumpur
|
New Delhi
| London
|
New York
| Seattle, USA
|
London
| Dubai
|
Kualalumpur
| Dubai
|
London
| New York
|
Seattle, USA
| Istanbul
|
New York
| Dubai
|
Kualalumpur
| London
|
Useful Links
What is Covered in this Program?
Social intelligence is the Team Skill, Art and science of objective dealing with people based on principles of understanding emotional situation, compassion and kindness. It is about showing Empathy taking into account the other party’s present mood, situation, intentions and emotions. Lack of this skill becomes a roadblock to personal and professional success. Lack of this intelligence makes you ineligible for external customer facing roles and, at a minimum, makes life difficult with internal customers. Lack of this skill becomes a barrier for others to recognize your knowledge and contribution at work and socially. This also leads to unnecessary conflict, misunderstanding and misjudgment.
This program provides you the skills and competencies that empower you to interact effectively with others. These skills are essential in building relationships, managing conflicts, and working well in teams. Participant will Understand Social Intelligence Behaviors and Dynamics. This Program will discuss Verbal, Non-Verbal and Relationship building Social Intelligence and Communication Skills. This program will discuss in detail issues including Understanding Social Intelligence, common sense, or tactics we can learnt from our and other people successes and failures. Developing these skills can enhance your ability to work well with others, build strong relationships, and navigate complex social environments effectively. Practicing empathy, active listening, and effective communication are good starting points to improve both interpersonal skills and social intelligence.
Social intelligence is the Team Skill, Art and science of objective dealing with people based on principles of understanding emotional situation, compassion and kindness. It is about showing Empathy taking into account the other party’s present mood, situation, intentions and emotions. Lack of this skill becomes a roadblock to personal and professional success. Lack of this intelligence makes you ineligible for external customer facing roles and, at a minimum, makes life difficult with internal customers. Lack of this skill becomes a barrier for others to recognize your knowledge and contribution at work and socially. This also leads to unnecessary conflict, misunderstanding and misjudgment.
This program provides you the skills and competencies that empower you to interact effectively with others. These skills are essential in building relationships, managing conflicts, and working well in teams. Participant will Understand Social Intelligence Behaviors and Dynamics. This Program will discuss Verbal, Non-Verbal and Relationship building Social Intelligence and Communication Skills. This program will discuss in detail issues including Understanding Social Intelligence, common sense, or tactics we can learnt from our and other people successes and failures. Developing these skills can enhance your ability to work well with others, build strong relationships, and navigate complex social environments effectively. Practicing empathy, active listening, and effective communication are good starting points to improve both interpersonal skills and social intelligence.
Who Should Attend
This program is essential Training or Refresher Training for every Professional, Consultant and Manager.
This training workshop has been designed so New Professionals will gain Multi-Discipline Multi-Stakeholder Understanding and quickly improve their behaviors and communications. More Experienced Professionals will refresh their knowledge, reevaluate their previous experience, reflect on their past successes and failures, build a Social Intelligence knowledge framework, and develop their Leadership in Social Intelligence and Effective Interpersonal Communications.
This program is essential Training or Refresher Training for every Professional, Consultant and Manager.
This training workshop has been designed so New Professionals will gain Multi-Discipline Multi-Stakeholder Understanding and quickly improve their behaviors and communications. More Experienced Professionals will refresh their knowledge, reevaluate their previous experience, reflect on their past successes and failures, build a Social Intelligence knowledge framework, and develop their Leadership in Social Intelligence and Effective Interpersonal Communications.
Program Content & Modules
Interpersonal Skills & Social Intelligence
What are Interpersonal & Social Intelligence Skills
Understand Interpersonal Needs & Expectations of your Stakeholders
What it Takes to Build Essential Interpersonal and related Communication Skills
Self Assessment
Effective Communication Skills
Building Empathy
Conflict Resolution
Team Working & Collaboration
Enhancing Social Awareness
Developing Social Intelligence
Leading the Change in Interpersonal Skills & Social Intelligence
Presenting Your Values and Competencies
Strategies for Building & Maininaining Relationships
Case Studies & Workshops ... the Procedural Methodology
Understanding Ethical Issues
Building Relationships
Establishing Common Objectives
Building Helpful KnowledgeBase of Customers
Preventing Misunderstanding
Visual and Multi-Sensory Presentations
Story Telling
Social Interpersonal & Social Intelligence ... Good Practices
Acknowledging others
Not Complaining
Not Criticizing
Calming Agitated people
Enjoyable Company
Exploring Common Grounds
Generosity in Appreciation
Letting others Decide
Making others feel Important
Not Insisting on Winning
Showing Genuine Interest
Making first impressions
Exiting with grace and more
More Case Studies....Getting Ready
Conversation Starters
Conversation Sustainers
Negotiating without Conflict
Dealing with difficult people.
Program Recommendations
Participants Individualized Development Action Plan
For Day to Day Program Schedule
(1) Whatsapp UK: UK +447424964861
(2) Whatsapp USA: +15512411304
(3) cip450-2@EuroTraining.com
2 Week Job Process Skills Training
Outcomes & Takeaways
Job Process Good & Best Practices Workshop Outcomes and Takeaways
The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.
The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.
Benefits to the Organization Sponsoring Participants to this program
(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)
This Euro Training programs is different. It develops practical Job Process Skills.
Benefits you may see in participant post program behavior...Inclination to Recognize his Processes Customers and Stakeholders, and their Needs & Expectations.
Higher level of Relevant Multi-discipline Job Process Skills
Taking Initiative to Propose and help implement Process Improvements in his Work Responsibility Area.
How your Participant will Change after attending the program?...
Increased Work Process Performance Knowledge
Awareness to the Need to align process performance to the Needs and Expectations of Stakeholders and Customers (internal & external)
Awareness of the Need to Align Process Performance to Organizational Operational and Strategic Objectives.
Implement Good Management Practices during Process Performance, and, Gain Awareness to meet Requirements and Recommendations of the any Applicable Industry and Professional Standards.
Skill Sets for possible implementation the Program Discussed Action Plan for Process Improvements.
Type of improvements the participant will be trained to analyze and implement include (as relevant)
(a) Productivity Improvements
(b) Product and Service Differentiation
(c) Exceeding Stakeholder & Customer Expectations.Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when apply the ideas and skills acquired during the training.
Participant Individual Career Benefits
Job Satisfaction & Advancement
First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects (as applicable):
Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).
First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects (as applicable):
Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).
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