Euro Training Limited Training Programs, Workshops and Professional Certifications

Specific Job Releted Process Knowledge and Skills

Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI
Audio version brochure
2 Weeks of Process Good & Best Practices

Interpersonal Skills & Social Intelligence

Building Hands-on Skills & Competencies in

  1. Developing Essential Social Intelligence
  2. Understanding and Implementing Needs & Expectations of Stakeholders
  3. Understanding Social Intelligence Behaviors
  4. Interpersonal Communication Dos and Donts

2 Week Job Process Good & Best Practices Training

New Delhi
22 April-3 May 2024
6-17 May 2024
20-31 May 2024
New York
3-14 June 2024
Seattle, USA
17-28 June 2024
New Delhi
1-12 July 2024
15-26 July 2024
New Delhi
29 July - 9 Aug 2024
12-23 Aug 2024
New York
26 Aug-6 Sept 2024
9-20 Sept 2024
23 Sept-4 Oct 2024
New Delhi
7-18 Oct 2024
21 Oct-1 Nov 2024
New Delhi
4-15 Nov 2024
18-29 Nov 2024
New York
2-13 Dec 2024
Seattle, USA
16-27 Dec 2024
30 Dec 2024- 10 Jan 2025
6-17 Jan 2025
20-31 Jan 2025
3-14 Feb 2025
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
30 March-10 April 2025
New York
13-24 April 2025
Dubai 27 April-8 May 2025
Kualalumpur 11-22 May 2025
London 25 May-5 June 2025

Useful Links

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What is Covered in this Program?

  1. Social intelligence is the Team Skill, Art and science of objective dealing with people based on principles of understanding emotional situation, compassion and kindness. It is about showing Empathy taking into account the other party’s present mood, situation, intentions and emotions.
    Lack of this skill becomes a roadblock to personal and professional success. Lack of this intelligence makes you ineligible for external customer facing roles and, at a minimum, makes life difficult with internal customers.
    Lack of this skill becomes a barrier for others to recognize your knowledge and contribution at work and socially. This also leads to unnecessary conflict, misunderstanding and misjudgment.
    Program will discuss Verbal, Non-Verbal and Relationship building Social Intelligence and Communication Skills.
    This program will discuss in details issues including Understanding Social Intelligence, common sense, or tactics we can learnt from our and other people successes and failures. Specific actions we will learn about will include

    (1) Conversation Starters,

    (2) Conversation Sustainers,

    (3) Negotiating without Conflict, and,

    (4) Dealing with difficult people.
  2. Participant will Understand Social Intelligence Behaviors and Dynamics, including

    (1) Acknowledging others,

    (2) Not Complaining,

    (3) Not Criticizing,

    (4) Calming Agitated people,

    (5) Enjoyable Company,

    (6) Exploring Common Grounds,

    (7) Generosity in Appreciation,

    (7) Letting others Decide,

    (8) Making others feel Important,

    (9) Not Insisting on Winning,

    (10) Showing Genuine Interest,

    (11) Making first impressions and exiting with grace and more.
    The program will also help you understand Interpersonal Needs & Expectations of your Stakeholders. You will learn how to build Essential Interpersonal and related Communication Skills.
    Some other interesting topics discussed will include

    (1) Ethical Issues,

    (2) Building Relationships,

    (3) Establishing Common Objectives,

    (4) Building on your Present Knowledge of Customer,

    (5) Preventing Misunderstanding,

    (6) Visual and Multi-Sensory Presentations,

    (7) Story Telling and so on.

Who Should Attend

  1. This program is essential Training or Refresher Training for every Professional, Consultant and Manager.
  2. This training workshop has been designed so New Professionals will gain Multi-Discipline Multi-Stakeholder Understanding and quickly improve their behaviors and communications. More Experienced Professionals will refresh their knowledge, reevaluate their previous experience, reflect on their past successes and failures, build a Social Intelligence knowledge framework, and develop their Leadership in Social Intelligence and Effective Interpersonal Communications.

Program Content & Modules

Interpersonal Skills & Social Intelligence

  1. Whatsapp UK: UK +447424964861
    Whatsapp USA: +15512411304

2 Week Job Process Skills Training

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. The Work Process Approach to Learning is a methodology that emphasizes learning through understanding the actual work processes.
  2. A work process refers to a set of activities or tasks that are carried out to achieve a specific outcome or result. These processes can be core to the business, such as manufacturing, service delivery, or customer support, or they can be supportive, like HR processes, IT services, or administrative workflows.
  3. The Goal is to closely align training content and methods with the specific processes, tasks, and challenges found in that domain real-world work environments.
  4. What the training achieves is building skills and competencies essential for actual work processes performance. Enabling quick and seamlessly understanding how to perform their processes effectively, efficiently and avoiding the usual mistakes and risks.
This 2 Week Training Workshop participant will typically take away...
  1. Program related Process knowhow, skills, competencies and process knowledge to perform the job work processes
  2. Training that will empower the participant to identify, support and implement work process improvements in his unit, team, section, department, and organization.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's above mentioned Planned Outcomes and Takeaways)

Participant Individual Career Benefits
Job Satisfaction & Advancement

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work processes right first time and meet internal and external customer expectations.
  2. Second, the Program developed Job Process Understanding & Skills will help participant successfully present his professional skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. Participant gains clear direction and insight for analyzing, proposing and implementing improvements in his work processes.
  4. Post program when you take decisions related to your work processes you will automatically consider Multi-discipline aspects     (as applicable):

    Internal & External Customer Needs and Expectations, Technology Options, Data Analytics and Artificial Intelligence Opportunities, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increase Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and, possibly more aspects).

Registration Form

Fields marked with * are mandatory

Optional Fields

Registration Information 2 Week Training Workshop

  1. To register: Please send us an official letter confirming registration (on organizational letterhead). Also send us a completed registration form ?electronically fill-able is at- available at You can request or registration form by Emailing and
  2. For Program Fee Information Email: . Fees are Payable by Bank Transfer or Bank Draft. Fee information is available at: .
  3. Program Fee is
    • 2 week (60 hrs) Training Workshop:
      Classroom Training at Dubai, Kuwait, New Delhi, Qatar £6,990 (USD $8,900) per participant.
      Classroom Training at London, US Locations, Europe, Malaysia, Singapore £7,689 (USD $9,790) per participant.
      Online eTraining Fee £3,500 (USD $4,375) per participant.
    and includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates will be available at venue hotel for the class room training program participants.
  5. Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Refund will not be considered where the participants cancels his registration less than 3 weeks before start of the program. Alternate nominations will be allowed anytime before program start. In case of exceptional hardship or emergency participant may be allowed to attend at another location.
  7. All participants are required to fill in Participant Information form - on first day of the program. Each program Undergoes Customization to Better Meet Participant Present and Future Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  8. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  9. Provisional Registration : You can make a provisional registration request by sending us an email with an official provisionsl registration request this will ensure we will reserve a seat for you for 14 days. After this you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Confirmation if registration is not confirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way. Please note All provisional registrations automatically cancel 2 weeks before program start unless confirmed.
  10. Information required for Provisional Registration: Program Title, Location, Dates, Your Organization Name, Your Email Address, Your FAX No and your Mobile Number.



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