What is Covered in this Job Process Training?
This Work Process Skills program provides the participants the Process Knowledge and Associated Management Processes for Performing Day-to-Day Tasks on BOT/PPP Project Operation & Maintenance Phase (After Commencement-of-Operations).
This Job Process Competency program will follow a Step-by-Step Approach for Assisting: Approving O&M Contract Arrangements, Obtaining the Start-up Permits, Setting-up an Agreed Accounting Management Processes& Reporting System, Allocation of Revenues as per Contract, Approval of Expenses from Special Funds on Project, Monitoring of Contract & Regulatory Compliance, Measurement and Record Keeping of Key Performance Aspects SLAs/KPIs/Guarantees, Community Communications, CSR Plans & Implementations, Renewal Efforts during the Last Years of the Contract, and Sharing of Knowledge with Public Authority.
For each Key O&M Stage Process the Participants will understand the Essential Professional Vocabulary, the Day-to-Day Work Processes, the Objectives and KPIs for Each Key Process, the Checklists and Forms to Use for Accuracy & Completeness, the Self-Supervisory-Audit Controls to Ensure Doing it Right First Time, the Essential Communications and Feedback to stay on the Right Track, and Sub-process for Continually Improving the Work Process.
The participant will also learn how to ensure Sharing of the Key Knowledge from this Phase to the Organizational BOT/PPP Team.
This Job Process Competency program will build the O&M Process & Management Processes.
This Program will help Develop O&M Performance Scorecards & KPIs.