Euro Training Limited Training Programs, Workshops and Professional Certifications
...

Specific Job Related Process Knowledge and Skills

Including Leveraging the Best of Digital Transformation, Data Analytics and Artificial Intelligence AI on his Job
Audio version brochure
BOT791
2 Weeks of Process Good & Best Practices

Operational Phase Management Processes
On Build Operate Transfer/PPP Projects

Building Hands-on Skills & Competencies in

  1. Ensuring Project Objectives are Being Met
  2. Project Performance Guarantee Monitoring
  3. Project Revenue & Allowable Expense Monitoring
  4. Value Engineering & Improving the PPP Project
www.eurotraining.com/bro/bot791-2.php

2 Week Training Programs

9-20 Sept 2024
New Delhi
30 Sept-11 Oct 2024
Dubai
7-18 Oct 2024
Kualalumpur
29 Oct- 9 Nov 2024
New Delhi
18-29 Nov 2024
London
18-29 Nov 2024
New York
2-13 Dec 2024
Seattle, USA
16-27 Dec 2024
London
30 Dec 2024- 10 Jan 2025
Dubai
6-17 Jan 2025
Kualalumpur
20-31 Jan 2025
Dubai
3-14 Feb 2025
London
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
Istanbul
30 March-10 April 2025
New York
13-24 April 2025
Dubai
27 April-8 May 2025
Kualalumpur
11-22 May 2025
London
25 May-5 June 2025

Useful Links


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What is Covered in this Process Approach Program?

  1. This Process Approach Training provides the Knowhow for Implementing Good and Best Practices for Monitoring and Managing Ongoing BOT/PPP Projects during the Service Provision and Revenue Generation Period.
  2. PPP and BOT Projects have been the Government Method of choice to enable Rapid Economic and Service Development even in the face of Limited Resources.
  3. These projects have provisions to ensure the Intended Objectives including Local Community Development, Service Improvement, Efficient Operations and Reasonable Costs for the Users are achieved. Historically, User Perceived operational stage performance of the BOT/PPP Projects is not very encouraging.
  4. This program will discuss the Problems Projects face, and the solution methodology, during Post Completion Operational Phase.
  5. This program will discuss the Good and Best Practices for Monitoring & Reporting Ongoing PPP Project Performance and Community Feedback.
  6. This program will recommend Models for Data Analytics for providing Real Time Performance and Monitoring Insight for the BOT Project. The program will also discuss possible Artificial Intelligence Based Proactive Management Insight and Decision Support Recommendations.

Who Should Attend

  1. This Work Processes Good and Best Practices program is intended for Operational BOT/PPP Professionals and Project Managers.
  2. This Job Process Competency program will also be very useful for BOT/PPP Project Planners, Auditors & Finance Department Personnel.

Program Content & Processes

Operational Phase Management Processes on BOT/PPP Projects (Post Completion)


  1. Business Aspects of Ongoing BOT/PPP Projects
  2. Business Aspects of Service Quality
  3. Business Aspects of Revenue Generation
  4. Business Aspects of Allowable Expense
  5. Monitoring Local Community Development CSR Projects
  6. Service Quality Measurement & Analysis
  7. Service Improvement Processes
  8. Service Fee Setting Process
  9. Meeting Original Project Objectives
  10. User Satisfaction
  11. Project Communications with all Stakeholders
  12. Ensuring Proper Accounting & Allocation of Project Revenues
  13. Project Quality Performance Monitoring
  14. Deductions Due to Project Quality Not Being Met
  15. Project Revenue Leakage Prevention
  16. Project Allowable Expenses Monitoring
  17. Value Engineering Processes
  18. Improvement Implementation
  19. Expenses Caused by Cost Allowable Risks and Works
  20. Mitigation Analysis for Expenses
  21. Auditing for Fraud and Misreporting Costs and Revenue
  22. Documenting and Record Keeping Good Practices
  23. Effectively communicating lessons learnt
  24. Building a an Operational BOT/PPP Project Management Knowledgebase
  25. Processes for Deeper Insights into Operational Phase Management Processes & Competencies
  26. Operational Phase Good Management Practices
  27. Operational Phase Best Benchmarked Management Practices
  28. Workshop 1
  29. Operational Phase Performance Evaluation System
  30. Meaningful Operational Phase KPIs Identification and Measurement
  31. Workshop 2
  32. Building a BOT/PPP Operational Phase Process Knowledge System
  33. Program Recommendations
  34. Participant Customized Detailed Action Plan

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