Audio version brochure

6 Day Training (including 1 day Workshop)

Legal & Contract Department Management Skills

Building Skills & Competencies (including 1 day workshop) in

  1. Legal & Contracts Processes

  2. Meeting & Exceeding Customer Expectations

  3. Communications with & Education of Customers

  4. Building a Legal & Contracts Knowledgebase

www.eurotraining.com/bro/caa800-6.php

6 Day Training (including 1 day workshop)


Kualalumpur & Online

14-19 July 2025
Training Program & 1 day Workshop

Las Vegas, USA & Online

28 July - 2 Aug 2025
Training Program & 1 day Workshop

London & Online

11-16 Aug 2025
Training Program & 1 day Workshop

New York & Online

25-30 Aug 2025
Training Program & 1 day Workshop

London & Online

8-13 Sept 2025
Training Program & 1 day Workshop

Istanbul & Online

22-27 Sept 2025
Training Program & 1 day Workshop

Seattle, USA & Online

8-11 Oct 2025
Training Program & 1 day Workshop

New York & Online

20-25 Oct 2025
Training Program & 1 day Workshop

Las Vegas, USA & Online

3-8 Nov 2025
Training Program & 1 day Workshop

London & Online

17-22 Nov 2025
Training Program & 1 day Workshop

New York & Online

1-6 Dec 2025
Training Program & 1 day Workshop

Seattle, USA & Online

15-20 Dec 2025
Training Program & 1 day Workshop

London & Online

29 Dec 2025- 3 Jan 2026
Training Program & 1 day Workshop


Programs Daily Start & Finish
8:00 AM - 2:00 PM
Venue Local Time


Useful Links


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What is Covered in this Program

  1. Legal & Contracts Department plays a Critical Role in Growing Organizations. These organizations may be constantly involved in new Construction, Project Procurement, Partnerships and Joint Ventures, Mergers and Acquisition and other New Projects. This program provides the participant Understanding, Knowledge, Competencies and Skills to Effectively and Efficiently Manage the Legal & Contracts Unit to make it aligned to Organizational Operational and Strategic Objectives.
  2. This program will include discussions on Understanding the Legal & Contracts Processes, Meeting & Exceeding Customer Expectations, Effectively Communicating with the Stakeholders, Educating of Internal Customers in Actions to Perform and Avoid to Protect the Organization and to Prevent Unnecessary Liability for the Organization.

    Legal & Contracts Business Units frequently have a somewhat unfriendly and often strained relationship with its Internal Customers, this program will discuss the reasons for this and what all can be done to build a good relationship with Internal Customers and reach performance levels that Meet and Exceeding Customer Expectations.

Who Should Attend

  1. This program is intended for Legal Unit Managers, Contract Department Managers and Contract Professionals.
  2. This Program will also be useful for Project Managers, Operational Auditors and Senior Executives Responsible for Overseeing the Legal & Contracts Units.

Program Content & Modules


Legal & Contract Department Management Skills


  1. Business Aspects of Organizational Legal Departments
  2. Business Aspects of Organization Project Contracts Units
  3. Legal & Contracts Unit Internal & External Stakeholders and their Needs and Expectations
  4. Processes & Sub-processes directed at Internal Customer Satisfaction
  5. Regulatory Compliance Legal Processes
  6. Legal & Contract Processes on Projects
  7. Legal & Contract Processes on Major Procurements
  8. Legal & Contract Processes for Partnerships & Joint Ventures
  9. Legal & Contract Processes for Mergers & Acquisitions
  10. Processes for Resolving Disputes by Negotiations
  11. Processes for Resolving Disputes through Local Courts
  12. Processes for Resolving Disputes through Arbitration
  13. For Each of the above Processes

    (1) Understanding the Process Steps
    (2) Understanding Internal Customer Expectations
    (3) Good Practices to Assure Effectiveness, Efficiency & Customer Satisfaction
    (4) Effective Communication,
    (5) Coordination and Support Actions

         (a) Standard Instructions & Forms
          (b) Checklists
         (c) Specific Data Collection
         (d) Sources of Information & FAQs
         (e) Focal Contact Point for more Info
  14. Effective Meetings with Internal & External Stakeholders to

    (1) Discuss Problems,
    (2) Discuss Legal and Contractual Options,
    (3) Finalize Plans & Proposals
    (4) Agreeing Recommendations for Management
  15. Handling Stakeholder Queries
  16. Legal & Contract Unit Approvals Processes
  17. Investigating Possible Best Practices to Exceed Expectations
  18. Documenting, Educating & Monitoring Internal Stakeholders for Collection of Data and Records Relevant to Protecting your Organization’s Interests
  19. Building Knowledgebase for Each Area of Above Mentioned Legal & Contract Processes
  20. Legal & Contracts Keeping-up-to-Date with Changing Laws, Regulations & Rules
  21. Legal & Contracts Office Automation Tools
  22. Legal & Contracts Tools for Managing Guarantees, Insurance, Bonds etc..
  23. Legal & Contracts Online Paid and Public Resources
  24. Data Analytical Opportunities for Legal & Contracts Timely Decision Support Data
  25. Artificial Intelligence based Possible Opportunities for Proactive and Early Warning of Problems or Prompts for Action
  26. Program Recommendations & Next Steps
  27. Participant Customized Detailed Action Plan

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