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Legal & Contracts Department plays a Critical Role in Growing Organizations. These organizations may be constantly involved in new Construction, Project Procurement, Partnerships and Joint Ventures, Mergers and Acquisition and other New Projects. This program provides the participant Understanding, Knowledge, Competencies and Skills to Effectively and Efficiently Manage the Legal & Contracts Unit to make it aligned to Organizational Operational and Strategic Objectives.
This program will include discussions on Understanding the Legal & Contracts Processes, Meeting & Exceeding Customer Expectations, Effectively Communicating with the Stakeholders, Educating of Internal Customers in Actions to Perform and Avoid to Protect the Organization and to Prevent Unnecessary Liability for the Organization.
Legal & Contracts Business Units frequently have a somewhat unfriendly and often strained relationship with its Internal Customers, this program will discuss the reasons for this and what all can be done to build a good relationship with Internal Customers and reach performance levels that Meet and Exceeding Customer Expectations.
Who Should Attend
This program is intended for Legal Unit Managers, Contract Department Managers and Contract Professionals.
This Program will also be useful for Project Managers, Operational Auditors and Senior Executives Responsible for Overseeing the Legal & Contracts Units.
Program Content & Modules
Legal & Contract Department Management Skills
Business Aspects of Organizational Legal Departments
Business Aspects of Organization Project Contracts Units
Legal & Contracts Unit Internal & External Stakeholders and their Needs and Expectations
Processes & Sub-processes directed at Internal Customer Satisfaction
Regulatory Compliance Legal Processes
Legal & Contract Processes on Projects
Legal & Contract Processes on Major Procurements
Legal & Contract Processes for Partnerships & Joint Ventures
Legal & Contract Processes for Mergers & Acquisitions
Processes for Resolving Disputes by Negotiations
Processes for Resolving Disputes through Local Courts
Processes for Resolving Disputes through Arbitration
For Each of the above Processes
(1) Understanding the Process Steps (2) Understanding Internal Customer Expectations (3) Good Practices to Assure Effectiveness, Efficiency & Customer Satisfaction (4) Effective Communication, (5) Coordination and Support Actions
(a) Standard Instructions & Forms (b) Checklists (c) Specific Data Collection (d) Sources of Information & FAQs (e) Focal Contact Point for more Info
Effective Meetings with Internal & External Stakeholders to
(1) Discuss Problems, (2) Discuss Legal and Contractual Options, (3) Finalize Plans & Proposals (4) Agreeing Recommendations for Management
Handling Stakeholder Queries
Legal & Contract Unit Approvals Processes
Investigating Possible Best Practices to Exceed Expectations
Documenting, Educating & Monitoring Internal Stakeholders for Collection of Data and Records Relevant to Protecting your Organization’s Interests
Building Knowledgebase for Each Area of Above Mentioned Legal & Contract Processes
Legal & Contracts Keeping-up-to-Date with Changing Laws, Regulations & Rules
Legal & Contracts Office Automation Tools
Legal & Contracts Tools for Managing Guarantees, Insurance, Bonds etc..
Legal & Contracts Online Paid and Public Resources
Data Analytical Opportunities for Legal & Contracts Timely Decision Support Data
Artificial Intelligence based Possible Opportunities for Proactive and Early Warning of Problems or Prompts for Action

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Legal & Contract Department Management Skills
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