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WUR683-1D

1 Week Training

Water Utility Restructuring Skills

(Full Project Cycle)

Building Skills in

  1. Developing & Short-listing Strategic Options

  2. Preparing Detailed Projections & Risk Assessments

  3. Preparing Implementation Plans

  4. Building & Implementing a Near Real Time Water Utility Restructuring Management System

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What is Covered in this Training?

  1. This program provides the Water Utility Restructuring Workshop participant the essential Understanding, Competencies, Skills, Process Knowledge and Management Guidance to perform his Water Utility Restructuring Professional Assignment in an effective, efficient, customer focused manner, always targeting for Meeting the Operational & Strategic Objectives.
  2. Participants will gain a full Multi-Discipline Multi-Stakeholder Latest-Technology Equipped Understanding of the Water Utility Restructuring Processes he will be required to Plan, Execute, Supervise or Manage.
  3. This program provides the participant the understanding, knowledge, skills, competencies, and implementation level detailed skills for Water Utility Restructuring for increasing Stakeholder Satisfaction, Productivity, Profitability, or possible preparation for Privatization.
  4. The program will build understanding of possible applicable Strategies for Water Utility Restructuring.
  5. This program will also discuss the methodology for analysis of the various possible Water Utility Restructuring Business Models.
  6. Program will discuss the methodologies for Developing & Short-listing chosen Strategic Options.

Who Should Attend?

  1. This program is intended for Professionals, Consultants and Managers interested in Getting Professional Job Competencies, Skills and Job Skills in Water Utility Restructuring.
  2. This program is also intended for Water Utility Business Consultants, Merger & Acquisition Professionals, PPP Professionals and Business Development Professionals.

Training Content & Modules

Water Utility Restructuring Skills (Full Project Cycle)


  1. Business Aspects of Deregulating the Water Utility
  2. Business Aspects of Promoting Investment in Water Utility
  3. Social Aspects of a Privatized Deregulated Water Utility Market
  4. Legal and Regulatory Aspects
  5. Restructuring Business Models

    (1) Delegated management to a private operator
    (2) Corporatization of services provision
    (3) Delegated management to a public operator
    (4) A municipal commission
    (5) A municipal Business Unit
    (6) A municipal department
  6. Operational Autonomy
  7. Financial Autonomy & Assured Funding Sources
  8. Accountability
  9. Customer Orientation
  10. Market Orientation
  11. Transparency
  12. Separate the assets, liabilities, workforce, costs and revenues
  13. Modest Restructuring Models

    (1) Creating a performance plan with measurable deliverables
    (2) Creating a performance contract between the utility and the municipality or relevant agency
    (3) Creating a structure for monitoring performance, separate from the municipality
    (4) Creating incentives for management to meet and out-perform performance plan, such as bonuses
    (5) Institutional capacity building Training management to meet performance standards, out-perform, recruiting new or Additional management with relevant expertise
    (6) Enhanced customer involvement and attention to customer concerns.
  14. Water Utility Restructuring bringing Transparency into Existing Operations by Creating Separate Reporting Units

    (1) Creating a separate unit within the municipality or department with workforce specifically allocated to the unit
    (2) Separate accounts drawn up for the utility with clearly defined budget allocation and greater transparency regarding actual costs of operation
    (3) Allocation of portion of municipal debt and cost of servicing that debt
    (4) Allocating a portion of revenues to that service
    (5) Creating a clear reporting structure
  15. More Complex Restructuring Models bringing in Private Players and Businesses
  16. Legal, Regulatory and Dispute resolution framework
  17. Regulator Appointment and Empowerment
  18. Implementation of Good Practices in Utility Operators
  19. Implementation of Benchmarked Best Practices in Utility Operators
  20. Creating a Level Playing Field for New Investors & Entrants
  21. Sharing Infrastructure Rules & Regulations
  22. Pricing Systems for Water and Pipeline Infrastructure Usage
  23. The Water Utility Market
  24. Deregulated Contract Structures
  25. Encouraging Water Conservation & Harvesting
  26. Facilitation of National Strategy for Water Utilities
  27. Handling Peak Demands
  28. Handling different Water Utility Cost Structures
  29. Remedying Economic Feasibility Gaps for New Water Utilities in Priority Areas
  30. Handling Stranded Costs (unrecoverable dues)
  31. Process for Government to Issue Water Supply Guidelines
  32. A step-by-step Roadmap for Water Utility Market Restructuring
  33. A step-by-step Roadmap for Privatization of Government & Municipal Owned Utilities
  34. Ensuring Coordination and cooperation between Water Utility Companies, New Entrant Utility Companies, Industry Leaders, Social Pressure Groups and Government.
  35. Special Government Policy Implementation Issues

    (1) Concessional Tariffs for Smaller Consumers
    (2) Extension of Water Network to Remote Areas
    (3) Extension of Networks to National Priority Areas
    (4) Promoting Local Industry & Business...
  36. Underground Water Aspects
  37. Sharing of Water Resources in Reservoirs and Rivers
  38. Market Coordination & Oversight Arrangements
  39. Not-for-Profit Independent System Operators
  40. Water Main Lines & Plants Network Management Responsibility Allocation
  41. Environment Protection
  42. Promotion of Water Conservation
  43. Positive & Negative Incentives for Water Conservation & Sustainability
  44. Value Engineering of Water Utility Market
  45. Evaluating Performance of Deregulator Water Utility Market
  46. Program Recommendations
  47. Water Utility Restructuring Project Improvement Outline Action Plan

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