2008 Training Programs and Workshop Certification Professional Skills Program List - Management Development, Human Resource Development, Patents, Copyright, WTO, TRIPS, Auditing, Management Analysis, ISO9000, ISO-9000, TQM

MANAGEMENT DEVELOPMENT, QUALITY, TQM, CUSTOMER SATISFACTION
Click on Program Title to See Brochure	Worldwide Training Dates	USA Training Schedule
QGM-555 Implementing Good Management Practices in your Work and Organization Essential Management Processes without which You can not achieve your Goals	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
QBP-655 Implementing Best Practice Processes in your Work and Organization Essential Management Processes that Can Give Your Organization the Competitive Edge	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
DDS332 (2 weeks) A Step-by-Step Developing Departmental 5 Year Strategic Plans from Organizational Strategy Alignment to Organization's Strategic Objectives Internal & External Customer Satisfaction	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
BSC333 (2 weeks) A Step-by-Step Developing Balanced Scorecards and KPIs from Organizational Strategy Alignment to Organization's Strategic Objectives Internal & External Customer Satisfaction Preparing Effective KPI for Business Processes and Results	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
BEN441 (2 weeks) Benchmarking Workshop Practical Implementation To Gain Performance Excellence	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
BEN444 (4 days) Benchmarking Practical Implementation To Gain Performance Excellence	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
BMI205 (3 weeks) Business & Management Performance Improvement Skills Including: Effectiveness Analysis and Operational Audit Best Methodologies.	12-30 May 2008 (London) 1-19 June 2008 (Kula Lumpur) 7-25 Sept 2008 (Dubai) 16 Nov - 4 Dec 2008 (Dubai) 4-22 Jan 2009 (Dubai)	8-26 July 08 (San Francisco) 10-28 Dec 08 (San Francisco) 22 Dec - 9 Jan 09 (New York)
MAA414 (2 weeks) Building Strategic Partnerships for Performance Improvement	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
BPR651 (2 weeks) Dramatic Improvement In Profitability Productivity through Business Process Reengineering (BPR)	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
BPO820 (2 Weeks) Business Process Outsourcing - Management Skills	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)

MAA290 (2 weeks) Engineering for Non-Technical Managers & Supervisors	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
MAA408 (2 weeks) Business Strategy Methods, Analysis, Implementing Initiatives & Improvement	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
BUD900 (2 weeks) How to Reduce Costs Operational Budgets by 20%+ Without Disrupting Work?	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
COM877 (2 weeks) Computer Application Skills for Engineers and Managers	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
CIM443 (2 weeks) Implementing Business Process Improvement and Understanding Essential Quality Tools	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
QCM046 (2 weeks) Configuration Management	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
QAM281 (2 weeks) Quality Assured Administration Management Improving Service Quality for Internal User Departments and Building Departmental Knowledge System	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
QCM682 (2 weeks) Managing Contracting-Out Manpower and Services	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
MAA403 (2 weeks) Organizational Productivity Methods, Analysis, Implementing Initiatives & Improvement	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
MAA412 (2 weeks) Customer Satisfaction Improvement Action Planning	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
ETE444 (2 weeks) E-Technologies for Middle and Top Managers	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
FIN002 (2 weeks) Finance for Non-Finance Professionals	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
LSS500 (2 weeks) Essential Leadership Skills for Supervisors & Managers	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
HPM555 (2 weeks) Leadership Skills for High Performing Managers	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
HPM556 (2 weeks) Leadership Skills for Top Management and Executive Hopefuls	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
HPM557 (2 weeks) Essential IT & Knowledge Management Skills for High Performing Managers	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
IBA871 (1 week) Internet Business Applications for Managers	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
QID772 (2 weeks) Promoting Innovation in your Department	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
MAA411 (2 weeks) Managing the Image of your Organization or Department	12-23 May 2008 (London) 5-16 June 2008 (Kula Lumpur) 16-27 Sept 2008 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 24 Nov - 5 Dec 2008 (Dubai) 14-25 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
ISO14001 (2 weeks) Developing Consultant Level Capability in Implementing ISO-14001 Environment Management Standard	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
QKM802 (2 weeks) Building Departmental Knowledge Database Best Practices & Information for Decision Making	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
MAA401 (2 weeks) Leadership Skills Development Program Shows you how to Evaluate and Develop Leadership Skills	12-23 May 2008 (London) 1-12 June 2008 (Kula Lumpur) 18-29 June 2008 (London) 28 June - 9 July 08 (Dubai) 26 July - 6 Aug 08 (Dubai) 18-29 Aug 2008 (Paris) 4-15 Aug 08 (Dubai) 8-19 Oct 2008 (London) 3-14 Nov 2008 (Kula Lumpur) 16-27 Nov 2008 (Dubai) 4-15 Jan 2009 (Dubai)	2-13 May 08 (San Francisco) 8-19 July 08 (San Francisco) 29 Sept - 10 Oct 08 (San Francisco) 24 Sept - 5 Oct 08 (San Francisco) 11-22 Dec 08 (San Francisco) 22 Dec - 2 Jan 09 (New York)
QME472 (2 weeks)