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Benefiting from ISO 9001 Quality Management Systems
ISO9001-6
Commercial Negotiation Skills Advanced Program
CNS363-6
Communication and Interpersonal Skills Advanced
CIP450-6
Communication Essentials
CES420-6
Customer Care Automation Opportunities
ACC701-6
Customer Focus for Front-Line Managers/Supervisors
CFM405-6
Customer Service Management
CSM420-6
High Impact Business Communication
CSH480-6
Implementing Automation in your Help Desk Unit
AHD701-6
Implementing Cost Reduction Practices in your Customer Care Unit
FCC701-6
Implementing Good Management Practices in your Customer Care Unit
BCC701-6
Implementing Motivation & Reward Practices in your Customer Care Unit
HCC701-6
Inspiring your Staff and Colleagues
SSI361-6
Interpersonal Skills for the Energy Sector
ENP247-6
Negotiating and Dispute Resolutions
NDR500-6
Negotiating Contracts Effectively
NEG901-6
Negotiation Professional Skills
NEG460-6
Negotiation Skills for the Oil and Gas Industry Advanced
NSP570-6
Professional Communication Skills
CES440-6
Setting Up a System to Empower Team Learning
HET550-6
Systematic Approach to Do it Right First Time - Improving Customer Satisfaction & Reducing Costs
MSA870-6
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