eServices Knowledge Centre for Building World Class Competency in Use of Latest IT Tools for Business and Industry

Program Modules 1/2/3/4 Week/ 6 Days

Program Code PROGRAM TITLE (View Online Brochure) 5 day Training 6 day Training 2 week Workshop 3 week Advanced Workshop 4 week Prof Certif Workshop QUERY
ITC6434 Cloud/Software-as-a-Service Cost Reduction and Service Efficiency Opportunities for Your Organization
ITF6804 Digital Forensics Tools, Techniques and Auditing
XRM9734 IT Services- Risk Management
AIC701-4 Implementing Automation and Productivity Enhancement in Your IT Unit
AIM701-4 Implementing Automation and Productivity Enhancement in Your IT Maintenance Unit
HHD7344 Handheld Devices for your Business - Technologies, Applications and Implementation
ICS6504 Latest IT Tools and Methods to Reduce Costs and Improve Services
LTA6664 Laser Technologies and Applications
CCM4004 Call Centre Management - Own or Outsourced
EHD6024 Helpdesk Planning, Management and Improving Customer Services
HDT5834 Help Desk Technologies and Processes
ITP5224 Office Productivity Improvement Technologies and Implementation Strategies
ITS4704 IT Service Outsourcing Best Practices

Program General Introduction & Methodology