QAM2812-2

Quality Assured Administration Management Training

2 Week Training Workshop

Quality Assured Administration Management

·      360 degree Multidiscipline understanding of the topic

·      Setting up Early warning system

o   Improving Service Quality for Internal User Departments

o   Building Departmental Knowledge System

o   Checklist based approach & Immediate Practical Applicability

o   Real World Case Studies

For Latest Program Schedule

·        http://www.eurotraining.com/pdf/qam281-2.pdf

·        http://www.eurotraining.com/sitemap.php

·        qam281-2@EuroTraining.com

What is Covered in this Program?

·        Providing Skills for Improving effectiveness of the Administration Department is the primary focus of the program.

·        This programs provides the participant skills for Applying and Managing Implementation of Customer Focus, IT Tools, Standardized Management Methodologies and Knowledge Management in his organization.

Who Should Attend?

·        Those new to the field take away a good multi-discipline understanding of the issues involved in their work. It helps them in becoming productive quickly and in building a knowledge framework that will help them identify, understand, classify and remember on the job learning and experiences.

·        Implementation Teams: This program can be used to train implementation teams - when a new project or initiative is being started in your organization; when a new strategic focus is being initiated; just prior to a consultant being hired to advise the organization

Program Content

1.     New Management Methodologies: Quality Assured Management; User/ Customer Focus; Process Approach; Knowledge Management

2.     Administration Work Processes: Good Practices; Best Practices

3.     IT Tools for Increasing Effectiveness of Administration

4.     Knowledge Management System for Administration

5.     Manpower and Motivation Issues for Administration Section

6.     Setting up Early warning system to Provide Decision Support Data

7.     Workshop Case Studies 1

8.     Workshop Case Studies 2

9.     Program Recommendations

10.  An Individualized Action Plan for each Participant.

11.  Workshop 1

12.  Outline Action Plan to Implement Program Communicated Good and Best Practices

13.  Workshop 2

14.  Advanced Topics - More Details on Some Above Issues Important for Participants (Customized for each Participant Group)

15.  Increasing Productivity through Using Standard Forms, Templates, Checklists to Perform the IP Processes

16.  Performance Management System  to Measure Level of Performance in the Above Processes - we will develop the KPIs for the Above Processes

17.  Planning & Implementing a Departmental/Functional Knowledge Base - For IP Rights and Methods - Key to Achieving Quality Service Performance/Repeatability and Superior Performance in Our Organization

18.  Your Individualized Action Plan for Implementing Good Practices and Best Practices Discussed throughout the Program

19.  Enhanced Program Recommendations

Euro Training Ltd

3422 Old Capitol Trail, #1116, Wilmington, DE 19808, USA

Tel: +1 415 430 5181, +1 415 251 1359

Regn@EuroTraining.com,   EuroTraining@gmail.com

Fax: (US) + 1 650 649 2689

http://www.EuroTraining.com