QA244-2

Practical TQM Implementation Methodology Training

2 Week Training Workshop

Practical TQM Implementation Methodology

·      Technology, Planning & Management Knowhow

·      Checklist based approach & Immediate Practical Applicability

o   Increase Productivity and Quality of your Products and Services

o   Increase Profits through Effective Quality Management

o   Including Latest Tools and Methodologies

o   Real World Case Studies

For Latest Program Schedule

·        http://www.eurotraining.com/pdf/qa244-2.pdf

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·        qa244-2@EuroTraining.com

What is Covered in this Program?

·        This program is intended to provide your Organization and your Department the In-house Capability to implement TQM or ISO-9001.

·        This program is oriented towards Increasing Productivity and Quality by Implementing TQM/ISO-9000 in the Design, Engineering and Maintenance Departments. It will also provide the know-how for implementing TQM/ ISO-9000 as a Pilot Project so that at a later stage it can be Implemented throughout your organization.

Who Should Attend?

·        Those new to the field take away a good multi-discipline understanding of the issues involved in their work. It helps them in becoming productive quickly and in building a knowledge framework that will help them identify, understand, classify and remember on the job learning and experiences.

·        Implementation Teams: This program can be used to train implementation teams - when a new project or initiative is being started in your organization; when a new strategic focus is being initiated; just prior to a consultant being hired to advise the organization

Program Content

1.     In this program you will learn about

2.     Major Practical Issues

3.     Problems Faced

4.     Customer Orientation

5.     Future Trends

6.     Industry Standard Terminology

7.     Industry Methodologies, Standards Best Practices

8.     Total Quality Management Overview. ISO9001, ISO9004-2. Product Standards: BS/DIN ...

9.     Different Quality Standards applicable to Design, Engineering Maintenance Work.

10.  Applicable Quality Management System Elements:-

11.  Management Commitment Responsibility

12.  Total Quality System for Design, Engineering Maintenance Activities.

13.  Customer Contract/Requirements Review

14.  Control of Design Activities (product services design and modifications)

15.  Quality System Document Control (including using computer based document management system)

16.  Ensuring Quality in Purchasing

17.  Identification Traceability Issues

18.  Design, Engineering and Maintenance Service Delivery Process (Planning Management)

19.  Inspection Testing

20.  TQM/ISO-9000 Requirements for Inspection Measuring Test Equipment being used.

21.  Inspection Test Status of the Design, Engineering or Maintenance Activity.

22.  Nonconforming Service and Corrective Action Control

23.  Handling Storage Packaging Delivery

24.  Requirements regarding Quality Records Maintenance

25.  Internal Quality Audits Audit Checklists.

26.  The Preliminary Audit: What will be required to be done in your organization.

27.  How to do Self Assessment of your Quality System.

28.  Procedure for third party assessment, Assessment procedure.

29.  Relationship of the TQM/ISO-9000 Quality Management System with Organization's Management Information System.

30.  Use of Computers.

31.  Using Consultants to assist. Where they can and cannot help.

32.  Coordinating Inputs with the other departments.

33.  For Design, Engineering Maintenance Departments Preparing:

34.  Quality Manual

35.  Procedures to ensure Quality

36.  Job Instructions

37.  Forms Records

38.  Preparing a Presentation: A Plan for ISO9001:2008Implementation in your department/organization.

39.  Real-life Quality Management Implementation Case Study.

40.  Business Mapping of Operations

41.  Flow Charts

42.  Quality Assurance TQM Issues

43.  Planning Issues

44.  Program Specific Technology Issues

45.  Program Specific Information Technology Issues

46.  Computerized Management System Implementation

47.  Management Issues

48.  Management Information Needs and Related Systems

49.  Outsourcing

50.  Implementing Improvements in your Departments

51.  Setting up Early warning system to Provide Decision Support Data

52.  Workshop Case Studies 1

53.  Workshop Case Studies 2

54.  Program Recommendations

55.  An Individualized Action Plan for each Participant.

56.  Workshop 1

57.  Outline Action Plan to Implement Program Communicated Good and Best Practices

58.  Workshop 2

59.  Advanced Topics - More Details on Some Above Issues Important for Participants (Customized for each Participant Group)

60.  Increasing Productivity through Using Standard Forms, Templates, Checklists to Perform the IP Processes

61.  Performance Management System  to Measure Level of Performance in the Above Processes - we will develop the KPIs for the Above Processes

62.  Planning & Implementing a Departmental/Functional Knowledge Base - For IP Rights and Methods - Key to Achieving Quality Service Performance/Repeatability and Superior Performance in Our Organization

63.  Your Individualized Action Plan for Implementing Good Practices and Best Practices Discussed throughout the Program

64.  Enhanced Program Recommendations

Euro Training Ltd

3422 Old Capitol Trail, #1116, Wilmington, DE 19808, USA

Tel: +1 415 430 5181, +1 415 251 1359

Regn@EuroTraining.com,   EuroTraining@gmail.com

Fax: (US) + 1 650 649 2689

http://www.EuroTraining.com