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PCP710-2
2 Week Job Process Performance & Productivity Skills Training

Refinery & Petro-Chemical Plant Operational Audit & Performance Evaluation Processes

Building Process-by-Process Skills & Competencies in

  1. Understanding Stakeholders & their Operational & Strategic Needs & Expectations
  2. Organizational Process Key Performance Indicators
  3. Industry, Cross Industry & Innovation Benchmarking
  4. Incorporating Data Analytics & Artificial Intelligence in Evaluation & Operations Management Processes
www.eurotraining.com/bro/pcp710-2.php

2 Week Training Workshops


Kualalumpur & Online

14-25 July 2025
Process by Process Training

Las Vegas, USA & Online

28 July - 8 Aug 2025
Process by Process Training

London & Online

11-22 Aug 2025
Process by Process Training

New York & Online

25 Aug- 5 Sept 2025
Process by Process Training

London & Online

8-19 Sept 2025
Process by Process Training

Istanbul & Online

22 Sept -3 Oct 2025
Process by Process Training

Seattle, USA & Online

8-17 Oct 2025
Process by Process Training

New York & Online

20-31 Oct 2025
Process by Process Training

Las Vegas, USA & Online

3-14 Nov 2025
Process by Process Training

London & Online

17-28 Nov 2025
Process by Process Training

New York & Online

1-12 Dec 2025
Process by Process Training

Seattle, USA & Online

15-26 Dec 2025
Process by Process Training

London & Online

29 Dec 2025- 9 Jan 2026
Process by Process Training


Programs Daily Start & Finish
8:00 AM - 2:00 PM
Venue Local Time


Useful Links


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What is covered in this Program?

  1. This Training Workshop Builds Understanding, Skill & Competency in Refinery & Petro-Chemical Plant Operational Audit & Performance Evaluation.
    The recommended Performance Analysis Exceeds Solomon Factors Approach. Participants Take Away Cost Saving, Improved Efficiency & Industry Leadership Processes & Competencies.
  2. The program includes Understanding Stakeholders & their Operational & Strategic Needs & Expectations; Organizational Process-by-Process Key Performance Indicators; and, Industry, Cross Industry & Innovation Benchmarking. Program Incorporates Data Analytics & Artificial Intelligence in Evaluation & Operations Management Processes.
    Program targets building Strong Refinery and Petro-Chemical Plant Performance Analysis and Improvement Leadership in the participants.
    Program will also provide the knowhow for verifying that the organization's policies, objectives, plans, processes, written procedures, and all other elements of organization activities are Up-to-date, Industry and Cross-Industry Benchmarked, being implemented, and are operating effectively and contributing to achievement of your organization's strategic goals.
    This Job Process Competency program will also help you Identify Continuous Improvement Opportunities on your facilities through Building a deep understanding of key organization processes. For each such process the program will discuss Strategic Objectives, Stakeholder Expectations, State of Current Technology, What, How, Why, When Risks Impact on Strategic Goals.
    This Job Process Competency program will follow a Very Practical Checklist approach to make this learning relevant and Applicable to Refineries & Petro-Chemical Process Plants.
    This Job Process Competency program will show what is involved to bringing organization's operations and strategy in Compliance with Good Management Processes Practices & Best Benchmarked Practices followed by Leading Similar Refineries & Petro-Chemical Process Plants Worldwide.

Who Should Attend?

  1. This Work Process Skills program is Primarily Targeted at Refineries & Petro-Chemical Process Plants Operational Auditors, Management Processes Analysts, Improvement Team Members, Balanced Scorecard Professionals and other Performance Measurement and Reporting Professionals.
  2. This Job Process Competency program will also be extremely useful for Plant Professionals, Supervisors, Team Leaders, and Managers, by helping them understand their business unit's true performance, understand what needs to be done to have a quantified understanding of the problems, and Generate Ideas for Improvement and Strategic Realignment.

Program Content & Modules

Refinery & Petro-Chemical Plant Operational Audit & Performance Evaluation Processes


  1. Big Picture Big Picture Business Aspects of Petro-Chemical Plants
  2. Plant & Business Stakeholders
  3. Stakeholder-by-stakeholder Operational & Strategic Needs & Expectations
  4. Plant Processes and their Key Performance Indicators (KPIs)
  5. Plant Associated Business Processes and their KPIs
  6. Benchmarking Key Processes with Best-in-Industry Practices
  7. Cross-Industry Similar Process Benchmarking
  8. Cross-Industry Innovation Benchmarking
  9. Incorporating Data Analytics & Artificial Intelligence in Evaluation & Operations Management Processes
  10. Understanding Plant Profitability (Feedstock, Products, Productivities)
  11. Understanding the Fixed Costs
  12. Understanding the Variable Costs
  13. Understanding Factors Impacting Major Cost Elements & Profits
  14. Understanding The Feedstock
  15. Understanding the Intermediate Products
  16. Understanding the Product Outputs
  17. Understanding the Plant Profitability Model
  18. Significant Process Efficiencies & Productivities
  19. Identifying Process by Process Risks
  20. Understanding Planning arrangements for Managing the Risks
  21. Understanding Plant Standard Operating Procedures as Quality Assurance Plans
  22. Understanding Product Quality Aspects
  23. Identifying the Plants Cost and Revenue Impacting Processes
  24. Identifying Risks on Each Important Process
  25. Preparing Audit Lists for Each Significant Plant Process Risks
  26. Processes for Developing Plant Audit Strategy
  27. Preparing the Audit Plan
  28. Document & Data Based Audit
  29. Plant Auditing Site Visit
  30. Auditing Operational Plans
  31. Auditing Operational Processes
  32. Auditing Human Resources
  33. Auditing Operational Leadership
  34. Auditing Work Culture
  35. Auditing Learning Organization
  36. Auditing for Quality Costs (Wastage of Resources)
  37. Forsenic Auditing
  38. Auditing KPI Performance for Refinery Major Units

    (1) Distillation

    (2) Hydro Treating

    (3) Cracking

    (4) Reforming

    (5) Gas Recovery

    (6) Environment Management Processes
  39. Auditor Human Resource Productivity, Competency, Development and Learning Organization Orientation
  40. Auditing Key Supporting Departments and Units including Procurement, Logistics, Custody Transfer, Regulatory Compliance
  41. Auditing Plant's Technology Deployment
  42. Auditing Organization's Readiness to Exploit Emerging Opportunities
  43. Step by Step Auditing of Each Targeted Refinery or Petro Chemical Plant Function

    (1) Audit Objective

    (2) Audit Team Building

    (3) Getting Auditee Management Processes Commitment

    (4) Planning the Audit

    (5) Collecting Reference Documents and Data

    (6) Documented Review of Auditee Processes

    (7) Audit Plan

    (8) Agree Audit Schedule

    (9) Delegating Team Assignment

    (10) Prepare Working Documents & Checklists

    (11) Communication to & Auditee Preparation

    (12) Opening Audit Meeting

    (13) Daily Coordination & Auditee Management Processes Meetings

    (14) Audit Examination & Collecting Evidence

    (15) Audit Analysis by Audit Team

    (16) Discuss Draft Findings & Closing Meeting with Auditee

    (17) Benchmarking Analysis of Draft Recommendations

    (18) Draft Audit Report Presenting & Discussion with Auditee

    (19) Reconfirm Audit Findings

    (20) Issue Final Audit Report

    (21) Report Review and Approval

    (22) Auditee Agreed Improvement Action Plan

    (23) Follow-up Audit

    (24) Final Audit Closure

    (25) Updating Audit Knowledge System
  44. Analyzing the Audit Findings through Planned and Emerging Opportunity Exploitation

    (1) Plant Targets & Objectives

    (2) Key Processes

    (3) Industry Standards & Good Practices, Standards & Standard Operating Procedures SOPS

    (4) Benchmarking with Industry Leaders

    (5) Audit Validation with Domain Experts

    (6) Identifying Early Warning Indicators of Possible Problems

    (7) Prioritizing the Issues to Report
  45. Hints and Good Practices for Supporting the Operational Audit Findings
  46. Skills and Winning Practices for Selling the Audit Findings to its Customers
  47. Supporting Implementation of Operational Audit Findings
  48. Evaluating Follow-up Success
  49. Reporting Follow-up Success
  50. Building your Plant Operational Audit & Performance Evaluation Operation Auditing Brand
  51. Understanding Documenting and Building Knowledgebase of the Refinery & Petro-Chemical Process Plant Operational Audit
  52. Workshop 1
  53. Processes for Deeper Insights into Plant Operational Audit for Job Process Level Understanding
  54. Processes for Developing a Refinery Operational Audit Performance Evaluation System
  55. Processes for Developing Meaningful Refinery Operational Audit KPIs for Performance Reporting
  56. Workshop 2
  57. Processes for Building a Framework for a Refinery Operational Audit Knowledge System
  58. Program Recommendations
  59. Detailed Personalized Refinery Operational Audit & Performance Evaluation Improvement Action Plan

2 Week Training Workshop

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
  2. Multi-discipline understanding of Program Topics.
    Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
    This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
  3. Knowledge Framework which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
  4. Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
This 2 Week Training Workshop participant will typically take away...
  1. Program related detailed knowhow, skills, competencies and process knowledge, and hands on practice on applying some of the key skills.
    This 2 week programs add depth to the program topics covered in the first week, by including additional discussions on (as applicable) Risks, Prioritization, Quality Assurance, Strategic Considerations, Process and Control Automations, Early Warning Systems, Performance Evaluation, Key Performance Indicators, Improvements, Benchmarking, Innovation, Disruptive Innovation, Risk Management, and Work Standardization.
    This program adds more case studies and hands on workshops to help apply what the participant has learnt during the program.
  2. Domain Knowledge, process knowledge, and hands on practice of decisions on actually job situations.
    The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
    At the end of the program, the Participant will prepare a Customized Detailed Action Plan which will serve as the roadmap to implement some key improvements in his work area.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

  • Euro Training programs are different. They develop practical Job Skills.
    This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
    Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
    Benefits you may see in participant post program...
    • High level Job skills & competencies
    • Taking Initiative to Propose Improvements and help implement them
    • Build a Knowledge System for his Work Responsibility Area
  • Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
    • Increased Technical and Process Knowhow
    • Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
    • Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
    • Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
    • Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements, including (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
  • This training can be used to build a pool of trained manpower for your organization. After this training, you can consider purchasing special instructor training materials to build Internal Training Capacity and leverage your participants as Instructors. When you buy the instructor training materials you get access to Online eResources for your participants for 1 year.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.

Participant Individual Career Benefits

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
  2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
    The detailed action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
    This program ensures you will learn about and understand the Strategic Alignment Aspects of your job (as relevant) and in the process enable you to understand how to make a leadership contribution in your work area, team, or organization.
  4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Analyze Value Engineering Opportunities, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, Consider Data Analytic Opportunities, Be mindful of Artificial Intelligence Opportunities, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, Consider need to perform Internal Training or Mentoring, Consider need for Setting-up an Internal Employee Certification System .... (and more multi-discipline aspects).

Registration Form

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at: PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead or company email), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (80 hrs) 2 week (80 hrs) Process-by-Process Approach Training :
      Classroom Training at USA, Dubai, Kuwait, New Delhi, Qatar USD $8,900 per participant.
      Classroom Training at London, Europe, Malaysia, Singapore USD $9,790 per participant.
      Online eTraining Fee USD $4,375 per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Ai Knowledge Systems, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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Ai Knowledge Systems USA Limited LLC

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