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PCP701-2
2 Week Job Process Performance & Productivity Skills Training

Refinery Processes and Processes for Supervisors & Managers

Building Process-by-Process Skills & Competencies in

  1. Key Performance Indicators
  2. Refinery Processes & Processes
  3. Operational Aspects of Process Units
  4. Safety, Environment & Sustainability
www.eurotraining.com/bro/pcp701-2.php

2 Week Training Workshops


Kualalumpur & Online

14-25 July 2025
Process by Process Training

Las Vegas, USA & Online

28 July - 8 Aug 2025
Process by Process Training

London & Online

11-22 Aug 2025
Process by Process Training

New York & Online

25 Aug- 5 Sept 2025
Process by Process Training

London & Online

8-19 Sept 2025
Process by Process Training

Istanbul & Online

22 Sept -3 Oct 2025
Process by Process Training

Seattle, USA & Online

8-17 Oct 2025
Process by Process Training

New York & Online

20-31 Oct 2025
Process by Process Training

Las Vegas, USA & Online

3-14 Nov 2025
Process by Process Training

London & Online

17-28 Nov 2025
Process by Process Training

New York & Online

1-12 Dec 2025
Process by Process Training

Seattle, USA & Online

15-26 Dec 2025
Process by Process Training

London & Online

29 Dec 2025- 9 Jan 2026
Process by Process Training


Programs Daily Start & Finish
8:00 AM - 2:00 PM
Venue Local Time


Useful Links


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What is Covered in this Workshop?

  1. This Work Process Skills program provides the participant a Practical understanding of the Processes and Processes in a Typical Crude Refinery. The participant will understand the various Plants and Process Units in the refinery and understand the Key Performance Indicators for each. Participant will also understand the Key Operational, Maintenance and Management Processes Concerns for each Plant and Process. Discussion will also cover Safety, Environmental and Sustainability Aspects.
  2. The understanding gained by the participants will include the Needs and Expectations of the various Internal and External Stakeholders. This multi-discipline understanding will cover technical, regulatory, standards, licensors of the technologies, operations, maintenance, safety, environmental, sustainability, audit and management.

Who Should Attend?

  1. This Work Process Skills program is intended for Non Petro-Chemical Engineer Professionals working in any department of the Refinery Operations or Management Processes. Participants will include from Operations, Maintenance, Procurement, Inventory, Warehousing, Finance, Accounting, Safety, Operational Audit, Quality Control, Performance Monitoring and Information Technology.
  2. This Work Process Skills program is also recommended for Newly Graduated Petro-Chemical Engineers working in Refineries for the first time, and, as a Practical Multi-Discipline Technology and Management Processes Refresher for more experienced Petro-Chemical Engineers who are now being considered for Supervisory or Management Processes Responsibilities. This Job Process Competency program will also help build a Knowledge Framework in which the Participant will be able to capture his on-the-job experience and join the dots between his past experience and this multi-discipline understanding he has gained. This Work Process Skills program can also be used as a Multi-discipline refresher for Any Improvement Teams setup inside the organization.

Program Content & Modules

Refinery Processes and Processes for Supervisors & Managers


  1. Understanding the Refining Business Model
  2. Understanding Crude Oil
  3. Understanding the Refinery Processes & Plants
  4. Crude Properties & Varieties
  5. Crude Pre-Treatment
  6. Multi-Discipline Understanding of Next Topics
  7. Crude Blending & Feed Preparation
  8. CDU Fractional Distillation of Crude
  9. CDU Fractional Distillation Towers
  10. CDU Bottoms Distillation
  11. Cracking & Reforming to Meet Market Needs
  12. Thermal Cracking
  13. Catalytic Cracking
  14. Catalyst Recycling
  15. Hydro Treater Cracking
  16. Steam Cracking
  17. Alkalation Plant
  18. Isomerization
  19. Reforming Units
  20. Catalytic Reforming
  21. Hydrogen Cycle
  22. Tall Gas Separation Towers
  23. Delayed Coaking Units & its Products
  24. Lube Processing
  25. Sulfur Recovery
  26. Reboilers, Condensers, Accumulators, Pump arounds
  27. Heaters & Furnaces
  28. Gas Liquefaction & Storage
  29. Octane Numbers & Product Blending
  30. Refinery Maintenance
  31. Refinery Safety
  32. Refinery Management Processes Key Concerns
  33. Refinery Efficiency Measures
  34. Understanding Refinery Control Systems
  35. Refinery Day to Day Planning
  36. Refinery Operational Planning
  37. Monitoring the Plants
  38. Performance Evaluation (Technical, Financial)
  39. Refinery Procurement Processes
  40. Inventory Strategies
  41. Maintenance Planning and Reliability
  42. Environment Management & Sustainability
  43. Evaluating Efficiency, Reliability & other KPIs
  44. IT based Refinery Control & Management Processes Systems
  45. Emerging Processes and Methods for Refineries including Data Analytics and Artificial Intelligence
  46. Employee Development Strategies
  47. Program Recommendations & Next Steps

2 Week Training Workshop

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
  2. Multi-discipline understanding of Program Topics.
    Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
    This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
  3. Knowledge Framework which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
  4. Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
This 2 Week Training Workshop participant will typically take away...
  1. Program related detailed knowhow, skills, competencies and process knowledge, and hands on practice on applying some of the key skills.
    This 2 week programs add depth to the program topics covered in the first week, by including additional discussions on (as applicable) Risks, Prioritization, Quality Assurance, Strategic Considerations, Process and Control Automations, Early Warning Systems, Performance Evaluation, Key Performance Indicators, Improvements, Benchmarking, Innovation, Disruptive Innovation, Risk Management, and Work Standardization.
    This program adds more case studies and hands on workshops to help apply what the participant has learnt during the program.
  2. Domain Knowledge, process knowledge, and hands on practice of decisions on actually job situations.
    The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
    At the end of the program, the Participant will prepare a Customized Detailed Action Plan which will serve as the roadmap to implement some key improvements in his work area.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

  • Euro Training programs are different. They develop practical Job Skills.
    This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
    Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
    Benefits you may see in participant post program...
    • High level Job skills & competencies
    • Taking Initiative to Propose Improvements and help implement them
    • Build a Knowledge System for his Work Responsibility Area
  • Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
    • Increased Technical and Process Knowhow
    • Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
    • Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
    • Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
    • Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements, including (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
  • This training can be used to build a pool of trained manpower for your organization. After this training, you can consider purchasing special instructor training materials to build Internal Training Capacity and leverage your participants as Instructors. When you buy the instructor training materials you get access to Online eResources for your participants for 1 year.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.

Participant Individual Career Benefits

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
  2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
    The detailed action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
    This program ensures you will learn about and understand the Strategic Alignment Aspects of your job (as relevant) and in the process enable you to understand how to make a leadership contribution in your work area, team, or organization.
  4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Analyze Value Engineering Opportunities, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, Consider Data Analytic Opportunities, Be mindful of Artificial Intelligence Opportunities, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, Consider need to perform Internal Training or Mentoring, Consider need for Setting-up an Internal Employee Certification System .... (and more multi-discipline aspects).

Registration Form

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at: PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead or company email), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (80 hrs) 2 week (80 hrs) Process-by-Process Approach Training :
      Classroom Training at USA, Dubai, Kuwait, New Delhi, Qatar USD $8,900 per participant.
      Classroom Training at London, Europe, Malaysia, Singapore USD $9,790 per participant.
      Online eTraining Fee USD $4,375 per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Ai Knowledge Systems, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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Ai Knowledge Systems USA LLC LLC

Whatsapp-USA:+15512411304 Whatsapp-UAE:+971553069302

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