Certified Operational Project Performance Evaluation & Audit Professional

This Professional Certification Program builds Expert Level Skills & Competencies in Project Performance Evaluation and Operational Audit. The participant will learn how to Evaluate & Audit the Project Operational and Strategic Management Arrangements and Performance towards achievement of Operational Targets, Strategic Objectives, Organizational SOPs and Project-and-Programs-wide Leadership. This program will introduce New Data Analytics and Artificial Intelligence Methods for Real Time and Proactive Performance Evaluation & Reporting. This program will also discuss the methodology for setting-up a Project Balanced Scorecard to develop a 360-degree Performance Evaluation Scorecard and Identify Required Improvement Projects.ÿThis program will also help answer the following questions: How successful are we in meeting our Project Operational Targets? Are we working adequately towards our Project and Organizational Strategies? How is our Project Leadership working at various Levels? Are we a Learning Organization? Are we Improvement Oriented? Do we have the required Work Culture to meet our Project Business Objectives? Are we Customer-Focused? How well are our Project Partnerships working? Are we Optimizing the possible benefits from our Project Vendors? Are our PM Methods Sustainable? Are we utilizing Resources Effectively? Are we Adequately and Effectively deploying Technology? Are our IT Systems Secure? How well are we protected from Physical Security Threats? Are we prepared for Project Continuity in the face of any Possible and Emerging Disaster? And so on.

The program will build the Process-by-Process Knowhow for Identifying, Planning, Measuring & Reporting based on: Applicable & Subscribed Standards, Contract Commitments, Stakeholder Needs & Expectations, Operational Targets, Strategic Plans, Innovation Opportunities and Leadership. This program will also cover Project Functional Audits and Special Audits. Participant will learn about the Good and Best Practices for the Operational Audit Processes. Program will also cover some Best Practices in Project Performance and Operational Audit as Obtained from Benchmarking with Leading Global Projects. Participant will gain a Multi Discipline, Multi Stakeholder Viewpoint based Operational Audit and Performance Evaluation understanding enabling him to Identify and Propose Improvement Recommendations that have a very high probability of acceptance by the Auditee and Management. Participants will also gain understanding of Project Data Analytic and Artificial Intelligence Systems that can provide the Decision Makers adequate timely and proactive Performance, Intervention, and Improvement Insights.

This program is intended for Project Performance Evaluation and Operational Audit Professionals, Managers and Auditors.

This program will also be useful for Project Planners, Developers, Consultants, Professionals and Teams assigned responsibility for Identifying and Implementing Improvements on Existing Projects to incorporate New Technologies, Motivation and Leadership Systems, Data Analytic and Artificial Intelligence.

1. Certified Project Operational Performance Evaluation & Audit Professional
2. Business Aspects of Project & their Implementations
3. Strategic Aspects of Project Implementations
4. Project Execution & Management Technologies and Trends
5. Good and Best Practices for Implementing and Managing Projects
6. Meaningful Project Performance Measures
7. Understanding Performance KPIs for Project Key Processes (or Process of Concern)
   
        (1) Planning
        (2) Coordination with Stakeholders
        (3) Supply Contractual Commitments
        (4) Operational Management
        (5) System Monitoring
        (6) Maintenance
        (7) Sustainability & Environmental Protection
        (8) Safety
        (9) Security
        (10) Inventory
        (11) Supply Chain
        (12) Policy & Regulatory Compliance
        (13) Human Resource Management
        (14) Contracting & Outsourcing.
8. Key Success Factors for each Important Project Process
9. Understanding the Project Stakeholders
10. Needs and Expectations of Project Customers and Stakeholders
11. Ideas for Exceeding Project Customer Expectations
12. Project Performance Measurement against Key Performance Indicators (KPIs) derived from
    
          (1) Organizational Policies or New Initiatives
          (2) Operational Targets
          (3) Customer Focus Objectives
          (4) Strategic Plans & Objectives
          (5) Standard Operating Procedures
          (6) Learning during Project Execution
          (7) Exploiting Emerging Improvement Opportunities
          (8) Performance Trends
          (9) Leadership Directions.
13. Project Operational Audit and Performance Checklists arising from
          (1) Industry and Subscribed Standards
          (2) Organizational Policy
          (3) Strategic Objectives
          (4) Operational Strategies and Plans
          (5) Operational Targets
          (6) Standard Operating Procedures
          (7) Work Controls
          (8) Good and Best Practices
          (8) Benchmarking with Industry Leaders.
14. Evaluating Maturity & Performance Effectiveness of Project Operational Audit & Performance Evaluation Processes
          (1) Risk Based Auditing
          (2) Setting Priorities
          (3) Audit Preparation
          (4) Pre-Audit Activities
          (5) Plans and Checklists
          (6) Audit Procedure
          (7) Audit Cooperation and Coordination
          (8) Resolving Audit Problems
          (9) Taking Auditee Inputs
          (10) Reconfirmation of Key Facts
          (11) Investigative Audit Activities
          (12) Following-up of Information Leads
          (13) Resolving Observed Problems with Auditees
          (14) Closing Audit Presentation
          (15) Draft Audit Report
          (16) Consultations and Further Investigations
          (17) Final Audit Report
          (18) Management Buy-in
          (19) Implementing Recommendations
          (20) Improvements Confirmation Audit.
15. Advanced Professional Level Project Management Insights
16. Developing an Effective Project Operational Audit and Performance Evaluation QA & QC Plan
17. Workshop 1 & 2
18. Developing a Project Balanced Scorecard
19. Reporting Balanced Score Card Performance
20. Checklists for Project Operational Auditing & Performance Evaluation
          (1) Operational Objectives
          (2) Stakeholder Expectations
          (3) Possible Strategic Objectives
          (4) KPIs for Key Project Processes
          (5) Operational Audit Data Sources
          (6) Performance Evaluation Data Sources
          (7) New Performance Data Collection Devices & Methods
21. Standard formats for Reporting Operational Project
          (1) Operational Audit Findings
          (2) Reporting Performance
          (3) Improvement Recommendations
22. Minimum Agenda Checklists for
          (1) Pre Operational Audit & Performance Evaluation Stakeholder Meeting/s
          (2) Coordination & Progress Meetings
          (3) On Completion Stakeholder Meeting
          (4) Findings Presentation Meetings
23. Visualization Methods and IT Tools for Reports and Presentations
24. Workshop 3
25. Building Operational Audit & Performance Evaluation Process Documentation
26. Building SOPs for Project Operational Audit & Performance Evaluation Processes
27. Building Best Benchmarked Project Practices Knowledge Base
28. Building a Project Performance Evaluation & Operational Audit Knowledge System
29. Keeping Updated the Project Operational Audit & Performance Evaluation Knowledge System
30. Building a Learning & Training System for Project Audit & Performance Evaluation Professionals
31. Workshop 4
32. Building the Project Operational Audit & Performance Evaluation Team Members
          (1) Communication & Coordination System
          (2) Briefing and Coaching System
          (3) Skills & Competency Development System
          (4) Competency Evaluation System.
33. Preparing a Project Operational Audit Team Strategic Plan
34. Preparing a Project Performance Evaluation Team Strategic Plan
35. Professional Qualification Written Tests
36. Professional Qualification Interviews
37. Program Recommendations
38. Detailed Personalized Project Operational Audit & Performance Evaluation Improvement Action Plan

Program General Methodology











































































































































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Euro Training is in the business of providing

1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
2. Multi-discipline understanding of Program Topics.
   Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
   This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
3. Knowledge Framework which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
4. Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.

This 2 Week Training Workshop participant will typically take away...

1. Program related detailed knowhow, skills, competencies and process knowledge, and hands on practice on applying some of the key skills.
   This 2 week programs add depth to the program topics covered in the first week, by including additional discussions on (as applicable) Risks, Prioritization, Quality Assurance, Strategic Considerations, Process and Control Automations, Early Warning Systems, Performance Evaluation, Key Performance Indicators, Improvements, Benchmarking, Innovation, Disruptive Innovation, Risk Management, and Work Standardization.
   This program adds more case studies and hands on workshops to help apply what the participant has learnt during the program.
2. Domain Knowledge, process knowledge, and hands on practice of decisions on actually job situations.
   The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
   At the end of the program, the Participant will prepare a Customized Detailed Action Plan which will serve as the roadmap to implement some key improvements in his work area.

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

• Euro Training programs are different. They develop practical Job Skills.
  This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
  Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
  Benefits you may see in participant post program...
• High level Job skills & competencies
• Taking Initiative to Propose Improvements and help implement them
• Build a Knowledge System for his Work Responsibility Area
• Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
• Increased Technical and Process Knowhow
• Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
• Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
• Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
• Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements, including (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
• This training can be used to build a pool of trained manpower for your organization. After this training, you can consider purchasing special instructor training materials to build Internal Training Capacity and leverage your participants as Instructors. When you buy the instructor training materials you get access to Online eResources for your participants for 1 year.
• Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.

1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
   The detailed action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
   This program ensures you will learn about and understand the Strategic Alignment Aspects of your job (as relevant) and in the process enable you to understand how to make a leadership contribution in your work area, team, or organization.
4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Analyze Value Engineering Opportunities, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, Consider Data Analytic Opportunities, Be mindful of Artificial Intelligence Opportunities, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, Consider need to perform Internal Training or Mentoring, Consider need for Setting-up an Internal Employee Certification System .... (and more multi-discipline aspects).

Team Nominations : Team Nominations (training teams): If the post program objective is to Assign the Participants to Roles that require (any of): Implement Changes requiring Establishing Teams, Work on New Projects, eEnable Existing Processes, Implementing a Relevant Data Analytic Project, Building a Knowledge System, Building a Quality Assured System, Adopting and/or Implementing ISO9001 or other Industry Standards, Setting-up KPI's or Service Level Agreements (SLA's), Setting up a Balanced Score Card System, Setting Up an Early Warning System, Implementing a Data Analytic Management Decision Support System, Leverage Artificial Intelligence to empower Proactive Insights, Semi-Automation or Automation of decisions... it is recommended that the organization nominate at least two participants together for this program. This will help the participants create a Critical Mass for the Change and support each other during such implementations.

Single Nominations will also be accepted for the program.

Single participant nominations can be made where the objective is to: -

1. Refresh and Upgrade skills, analytic abilities and competencies of existing employees, or, develop relevant skills, analytic abilities and competencies in the new employees assigned these responsibilities.
2. Training promising experienced employee to take on Mentoring/ Instructor roles in this knowledge area.
3. Train individuals for Leadership Role in Teams, Section, Business Unit, Department or Organization.

All Programs are in English. Arabic Language Support is also Available. French and Spanish Translation Service is available by prior arrangement.

Certificate of attendance is awarded to all Participants attending this program and on payment of Program Fee (Instructor Lead 2-week/60-hours Full Time Training). Further, if you attend a 4-week training program (including cumulatively over a 3-year period) you can sit for a Certification Test. On successful passing the Test and on instructor favorable assessment you will be Certified as a Relevant Industry Professional. The decision of Euro Training Limited will be final in determining if you have Acquired the required competency to be Certified as such a Professional. Should you fail to get Certified the instructor may recommend further training or study before a redetermination may be made regarding your Certification. Professional Certifications are valid for 5 years.

• Classroom Training £6,990 (USD $8,900) per participant. Online eTraining Fee £5,500 (USD $6,875) per participant. Training and Workshop Materials are included in the Fees. These training materials can also be purchased separately for £2,000 ($2,500) each set for your Libraries or Internal Training Needs.

1. To register: Please send us an official letter confirming registration (on organizational letterhead). And send us a completed registration form –electronically fill-able is at- available at http://www.eurotraining.com/etl-reg.php You can request or registration form by Emailing regn@eurotraining.com and eurotraining@gmail.com
2. For Program Fee Information Email: fees@eurotraining.com . Fees are Payable by Bank Transfer or Bank Draft. Fee information is available at: http://www.eurotraining.com/fees.php .
3. Program Fee is
   • 1 week (5 day/30 hrs) Training Program:
     At Dubai, Kuwait, New Delhi, Qatar £4,315 (USD $5,500) per participant.
     At London, US Locations, Europe, Malaysia, Singapore £4,747 (USD $6,050) per participant.
     Online eTraining Fee £2,000 (USD $2,500) per participant.
   • 6 day (36 hrs) Training Program (includes 1 day workshop): At Dubai, Kuwait, New Delhi, Qatar £5,100 (USD $6,500) per participant.
     At London, US Locations, Europe, Malaysia, Singapore £5,610 (USD $7,150) per participant.
     Online eTraining Fee £2,500 (USD $3,125) per participant.
   • 2 week (60 hrs) Training Workshop (includes 1 week workshop):
     At Dubai, Kuwait, New Delhi, Qatar £6,990 (USD $8,900) per participant.
     At London, US Locations, Europe, Malaysia, Singapore £7,689 (USD $9,790) per participant.
     Online eTraining Fee £3,500 (USD $4,375) per participant.
   • 3 week (90 hrs) Advanced Training Program (includes 1 week training + 1 week workshop + 1 week advanced training) (if available):
     At Dubai, Kuwait, New Delhi, Qatar £10,840 (USD $13,800) per participant.
     At London, US Locations, Europe, Malaysia, Singapore £11,924 (USD $15,180) per participant.
     Online eTraining Fee £5,000 (USD $6,250) per participant.
   • 4 week (120 hrs) Professional Certification Training Workshop (includes 1 week training + 1 week workshop + 1 week advanced training + 1 week domain professional skills)(if available):
     At Dubai, Kuwait, New Delhi, Qatar £13,990 (USD $17,800) per participant.
     At London, US Locations, Europe, Malaysia, Singapore £15,389 (USD $19,580) per participant.
     Online eTraining Fee £6,000 (USD $7,5000) per participant.
   and includes Course Materials, Certificate, Refreshments and Lunch (classroom programs). www.eurotraining.com/admin/fees.php)
4. Accommodation is not included in Program fee. Special rates will be available at venue hotel for the class room training program participants.
5. Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
6. Refund will not be considered where the participants cancels his registration less than 3 weeks before start of the program. Alternate nominations will be allowed anytime before program start. In case of exceptional hardship or emergency participant may be allowed to attend at another location.
7. All participants are required to fill in Participant Information form - on first day of the program. Each program Undergoes Customization to Better Meet Participant Present and Future Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
8. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
9. Provisional Registration : You can make a provisional registration by sending us an email – an official registration request can be made within 2 weeks. This will ensure we will reserve a seat. If The official registration request is not received within 2 weeks or at least 2 weeks before program start this provisional registration is automatically cancelled – we do request you to infrom us asap you have decided either way. All provisional registrations automatically cancel 2 weeks before program start.
10. Information required for Provisional Registration: Program Title, Location, Dates, Your Organization Name, Your Email Address, Your FAX No and your Mobile Number.