MBP800-2

Monitoring and Performance Evaluation of Your Business Processes - Practical Skills and Certification

2 Week Training Workshop

Monitoring and Performance Evaluation of Your Business Processes

·      Practical Skills

·      Certification

o   Identifying & Documenting

o   Modelling & Analyzing

o   Performance Measurement

o   Improvement

For Latest Program Schedule

·        http://www.eurotraining.com/pdf/mbp800-2.pdf

·        http://www.eurotraining.com/sitemap.php

·        mbp800-2@EuroTraining.com

What is Covered in this Program?

·        This a practical application oriented Training Program the objective is to develop in the participant the ability to Study, Understand, Model, Analyze, Evaluate Performance & Implement and Report Performance Measures and Identify  his Business Process Improvement  Opportunities.

·        The participants will be encouraged to apply the above skills to the processes existing in his Section, Department or Organization during the Program Exercises and Workshops.

Who Should Attend?

·        All Supervisory and Management Staff, Business Analysts and Consultants, Team Leaders and Project Managers, and any other professionals interested in Improving or Performance Evaluation of Work and Service Processes.

·        Implementation Teams: This program can be used to train implementation teams… when a new project or initiative is being started in your organization; when a new strategic focus is being initiated; just prior to a consultant being hired to advise the organization

Program Content

1.     Identifying your Business Processes

2.     Understanding Documenting the Business Processes

3.     Understanding the Key Success factors in Your Processes

4.     Modeling your Processes

5.     Analyzing your Processes with respect to International Good and Best Practices

6.     Develop KPIs for your Processes

7.     Develop Performance Evaluation System for Your Processes

8.     Report Business Process and Service Performance

9.     Understanding IT Assisted Process Monitoring and Control

10.  Understanding Identify  Improvement  Opportunities

11.  Understanding Implementing Process Improvements

12.  Workshop Case Studies 1

13.  Advanced Discussions on Program Topics

14.  Workshop Case Studies 2

15.  Program Recommendations

16.  An Individualized Action Plan for each Participant.

Euro Training Ltd

3422 Old Capitol Trail, #1116, Wilmington, DE 19808, USA

Tel: +1 415 430 5181, +1 415 251 1359

Regn@EuroTraining.com,   EuroTraining@gmail.com

Fax: (US) + 1 650 649 2689

http://www.EuroTraining.com