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HHD734-2
2 Week Job Process Performance & Productivity Process Skills Training

Productive Handheld Device Processes & Strategies for your Business

Building Process-by-Process Skills & Competencies in

  1. Handheld Device 360 degree Multi-Stakeholder Understanding, Implementation Planning Research and Preparation
  2. Handheld Devices Core Work Processes, KPIs, Operational & Management Processes Practices
  3. Best Industry and Cross Industry Benchmarking of Handheld Devices Practices
  4. Step-by-Step Handheld Device Implementation Methodology
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2 Week Training Workshops


Kualalumpur & Online

14-25 July 2025
Process by Process Training

Las Vegas, USA & Online

28 July - 8 Aug 2025
Process by Process Training

London & Online

11-22 Aug 2025
Process by Process Training

New York & Online

25 Aug- 5 Sept 2025
Process by Process Training

London & Online

8-19 Sept 2025
Process by Process Training

Istanbul & Online

22 Sept -3 Oct 2025
Process by Process Training

Seattle, USA & Online

8-17 Oct 2025
Process by Process Training

New York & Online

20-31 Oct 2025
Process by Process Training

Las Vegas, USA & Online

3-14 Nov 2025
Process by Process Training

London & Online

17-28 Nov 2025
Process by Process Training

New York & Online

1-12 Dec 2025
Process by Process Training

Seattle, USA & Online

15-26 Dec 2025
Process by Process Training

London & Online

29 Dec 2025- 9 Jan 2026
Process by Process Training


Programs Daily Start & Finish
8:00 AM - 2:00 PM
Venue Local Time


Useful Links


PDF Link  |  Center Full List  |  SEND EMAIL

What is Covered in this Job Process Workshop?

  1. This Handheld Device Processes program provides the participant the Handheld Device knowledge and practical skills to understand, analyze and implement Multidiscipline Handheld Devices Implementation and Management Processes Work Processes. Program always Creates Understanding of Applicable Standards, Good Operational & Management Processes Practices, Best Practices, Customer Focus and Strategic Alignment. Handheld Device Processes Program coverage includes: Handheld Device 360 degree Multi-Stakeholder Understanding, Implementation Planning Research and Preparation, Handheld Device Implementation Work Processes, KPIs, Operational & Management Processes Practices, Best Industry and Cross Industry Benchmarking of Handheld Devices Practices, Step-by-Step Handheld Device Implementation Methodology.
    Participant will take away a detailed Handheld Devices related understanding of the step-by-step implementation methodology. Program helps implementing Relevant Good and Best Your Industry and Cross Industry Benchmarked Best Practices.
  2. This Handheld Device Processes Evaluation and Adoption Program is Designed to Provide Game Changing Understanding, Knowledge, Technology, Process Knowledge, Application Details, Key Success Factors, Analysis of Impact on Existing Business and Production Processes, Early Adopter Issues, Systematically Seeking Clarity on Impacts, Identifying and Comparing Technology Options, Specifications of the Options, Cost Benefit Calculations, Identification of Known and Unknown Risks, Sensitivity Analysis on Cost Benefit Projections, Making the Case for the New Technology, Operational Advantages, Long Term Advantages, Other Strategic Advantages, Impact on Customers and Stakeholders, Impact on Organizational Culture, Institutionalizing the Technology Challenges and more as applicable.
    This Handheld Device Processes Program will also cover Applicable Process Knowledge, Application Details, Key Success Factors, Evaluating Options, Evaluating ROI, Cyber Security Aspects, Visualize Impact, Selecting Technology Sources, Selecting Application Contractors, Selecting & Processes for Developing Standards, Phased Implementation Strategies, Requirements Statement, Testing and Commissioning Requirements, Building a Handheld Device Processes Knowledgebase, Building Competency Development System for Staff and other matters important for the Technology Smooth and Successful Adoption.

Understand how handheld devices can increase operational flexibility, real-time workflows, and decision-making.

  1. Enhance communication, efficiency, and productivity through secure, simplified handheld device processes. Enable secure access to corporate resources while leveraging data capture for analytics, BI, and AI-driven insights.
  2. Develop a 360-degree understanding of handheld devices for multi-stakeholder needs, along with implementation planning, research, and preparation.

Define core work processes, KPIs, and best operational and management practices for handheld device utilization. Benchmark handheld device practices across industries and implement a step-by-step methodology for successful integration.

Who Should Attend?


  1. This Work Process Skills program is designed to provide essential job skills to Professionals , Consultants, Managers and IT Data Analysts seeking Domain Knowledge. Participants will take away a good multi-discipline understanding of Handheld Devices Planning and Implementation Aspects. New Professionals will build a Relevant Handheld Devices Knowledge Framework should also attend.
  2. This Process Approach Good and Best Practices Program is Designed for both New and Experienced Professionals. New Professionals will gain Multi-Discipline Multi-Stakeholder Handheld Devices Understanding and get productive quickly on their Handheld Devices adoption and audit job responsibilities. Experienced Professionals will build a Handheld Device knowledge framework, refresh and develop their Relevant knowledge and leadership.
  3. Program Content & Modules
  4. Productive Handheld Device Processes & Strategies for your Business
  5. Handheld Devices: 360-Degree Multi-Stakeholder Understanding
  6. Role of Handheld Devices in Business Operations
  7. Increasing mobility and flexibility for employees.
  8. Providing real-time data access and enabling informed decision-making.
  9. Improving task execution and monitoring through seamless connectivity.
  10. Multi-Stakeholder Needs and Expectations Processes
  11. Employees: User-friendly interfaces, real-time communication, and efficient task execution.
  12. Managers: Real-time monitoring, streamlined workflows, and analytics-driven insights.
  13. IT Departments: Secure access to corporate systems and compliance with cybersecurity standards.
  14. Customers: Faster response times, personalized service, and consistent engagement.
  15. Handheld Device Implementation Planning, Research, and Preparation Processes
  16. Needs Analysis and Feasibility Study Processes
  17. Identifying key operational areas that handheld devices can enhance (e.g., logistics, sales, customer service).
  18. Assessing hardware and software requirements for different user groups.
  19. Selection of Suitable Devices and Platforms Processes
  20. Evaluating device types (smartphones, rugged handhelds, tablets) based on business needs.
  21. Choosing compatible software solutions for data capture, analytics, and workflow management.
  22. Budgeting and Resource Allocation Processes
  23. Estimating costs for hardware, software, maintenance, and training.
  24. Securing resources and defining project timelines.
  25. Handheld Devices Core Work Processes, KPIs, and Operational Practices
  26. Core Work Processes
  27. Data Capture and Sharing: Using devices for scanning, input, and sharing real-time data.
  28. Real-Time Decision-Making: Leveraging apps and dashboards for on-the-go decisions.
  29. Workflow Management: Automating task assignments and tracking progress.
  30. Customer Engagement: Using handheld devices for faster issue resolution and service delivery.
  31. Key Performance Indicators (KPIs) Processes
  32. Task completion time and accuracy.
  33. Employee productivity metrics (tasks/hour, response times).
  34. Device uptime and reliability.
  35. Customer satisfaction ratings (CSAT).
  36. Operational Processes
  37. Regular updates for apps and software to ensure compatibility and security.
  38. Routine device maintenance to minimize downtime.
  39. Training employees on efficient device usage and troubleshooting.
  40. Management Processes
  41. Centralized monitoring of device performance and usage patterns.
  42. Establishing clear policies for corporate device usage and security compliance.
  43. Regularly reviewing KPIs to ensure alignment with business goals.
  44. Enhancing Productivity and Efficiency Through Handheld Devices
  45. Increasing Operational Flexibility Processes
  46. Empowering employees with mobile access to workflows and resources.
  47. Enabling remote work and decentralized decision-making.
  48. Improving Real-Time Workflows and Decisions Processes
  49. Implementing real-time tracking systems for logistics and field operations.
  50. Leveraging handheld devices for instant communication and approvals.
  51. Enhancing Communication Processes
  52. Integrating messaging, video conferencing, and collaboration apps for seamless communication.
  53. Providing instant access to team updates and critical information.
  54. Boosting Efficiency and Productivity Processes
  55. Automating repetitive tasks and streamlining workflows using handheld tools.
  56. Capturing and analyzing operational data to identify inefficiencies.
  57. Best Industry and Cross-Industry Benchmarking of Handheld Device Practices
  58. Industry Best Practices Processes
  59. Retail and E-commerce: Handheld POS systems for faster checkouts and inventory updates.
  60. Logistics and Supply Chain: Real-time tracking and barcode scanning for efficient delivery management.
  61. Healthcare: Mobile devices for accessing patient records and enabling telemedicine services.
  62. Cross-Industry Lessons Processes
  63. Learning from manufacturing: Rugged devices for harsh environments.
  64. Adopting retail’s focus on real-time inventory tracking for warehouse operations.
  65. Applying hospitality’s personalized service approaches for customer engagement.
  66. Leveraging Data Capture for Analytics/BI/AI and Enabling Proactive Management
  67. Real-Time Data Collection Processes
  68. Using handheld devices for collecting operational, customer, and performance data.
  69. Integrating IoT-enabled sensors and apps for enhanced data accuracy.
  70. Analytics and AI Applications Processes
  71. Predictive maintenance using device-generated data.
  72. Analyzing usage patterns to optimize workflows and resource allocation.
  73. Enabling AI-driven recommendations for decision-making.
  74. Proactive Management Processes Processes
  75. Setting up automated alerts for deviations in performance metrics.
  76. Using dashboards to provide managers with actionable insights in real time.
  77. Step-by-Step Handheld Device Implementation Methodology

2 Week Training Workshop

Outcomes & Takeaways

Job Process Good & Best Practices Workshop Outcomes and Takeaways
  1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
  2. Multi-discipline understanding of Program Topics.
    Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
    This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
  3. Knowledge Framework which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
  4. Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
This 2 Week Training Workshop participant will typically take away...
  1. Program related detailed knowhow, skills, competencies and process knowledge, and hands on practice on applying some of the key skills.
    This 2 week programs add depth to the program topics covered in the first week, by including additional discussions on (as applicable) Risks, Prioritization, Quality Assurance, Strategic Considerations, Process and Control Automations, Early Warning Systems, Performance Evaluation, Key Performance Indicators, Improvements, Benchmarking, Innovation, Disruptive Innovation, Risk Management, and Work Standardization.
    This program adds more case studies and hands on workshops to help apply what the participant has learnt during the program.
  2. Domain Knowledge, process knowledge, and hands on practice of decisions on actually job situations.
    The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
    At the end of the program, the Participant will prepare a Customized Detailed Action Plan which will serve as the roadmap to implement some key improvements in his work area.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

  • Euro Training programs are different. They develop practical Job Skills.
    This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
    Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
    Benefits you may see in participant post program...
    • High level Job skills & competencies
    • Taking Initiative to Propose Improvements and help implement them
    • Build a Knowledge System for his Work Responsibility Area
  • Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
    • Increased Technical and Process Knowhow
    • Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
    • Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
    • Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
    • Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements, including (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
  • This training can be used to build a pool of trained manpower for your organization. After this training, you can consider purchasing special instructor training materials to build Internal Training Capacity and leverage your participants as Instructors. When you buy the instructor training materials you get access to Online eResources for your participants for 1 year.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.

Participant Individual Career Benefits

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
  2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
    The detailed action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
    This program ensures you will learn about and understand the Strategic Alignment Aspects of your job (as relevant) and in the process enable you to understand how to make a leadership contribution in your work area, team, or organization.
  4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Analyze Value Engineering Opportunities, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, Consider Data Analytic Opportunities, Be mindful of Artificial Intelligence Opportunities, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, Consider need to perform Internal Training or Mentoring, Consider need for Setting-up an Internal Employee Certification System .... (and more multi-discipline aspects).

Registration Form

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Registration & Fee Information (2 Week Workshops)

  1. Fee information is also available at: PROGRAM-FEE-PAGE   Special Discounts May be Available Please email scholarships@eurotraining.com.
  2. To register please send us an official letter confirming registration (on organizational letterhead or company email), or, send us a completed registration form above. GET MSWORD REGISTRATION FORM .
  3. Fees are Payable by Bank Transfer or Bank Draft.
    • 2 week (80 hrs) 2 week (80 hrs) Process-by-Process Approach Training :
      Classroom Training at USA, Dubai, Kuwait, New Delhi, Qatar USD $8,900 per participant.
      Classroom Training at London, Europe, Malaysia, Singapore USD $9,790 per participant.
      Online eTraining Fee USD $4,375 per participant.
    Fee includes Course Materials, Certificate, Refreshments and Lunch (classroom programs).
  4. Accommodation is not included in Program fee. Special rates may be available at venue hotel for participants.
  5. A Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Cancellation & Date Change: No Fee Refund if participant cancels his registration less than 3 weeks before start of the program. Alternate nominations may be allowed if requested atleast 2 weeks before program start. In case of exceptional hardship or emergency participant may be allowed to attend same program at another location or date on payment of 10% of fee.
  7. All participants are required to fill in Participant Information Form and Program Related Questionnaire - on first day of the program.
  8. Each program Undergoes Customization to Better Meet Participant Present and Future Job and Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  9. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  10. Provisional Registration : You can make a provisional registration request by sending us an email using an official email account. Provisionsl registration request, when confirmed by Ai Knowledge Systems, will reserve a seat for you for 14 days. After our Confirmation you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Registration Confirmation if registration is not reconfirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way.

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Ai Knowledge Systems USA Limited LLC

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