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DOA905 (4 weeks)

Advanced

Operational Auditing

& Management Effectiveness Analysis

Comprehensive Career Development Program  

Practical Skills for Management Auditors, Analysts and Higher Management Hopefuls.

(Includes a One week workshop)

A VERY PRACTICAL PROGRAM

A 4 week Intensive Training

This is a comprehensive program intended for those who wish to become empowered Management Auditors, Analysts and Business Consultants.

This program emphasizes meeting and exceeding internal and external customer expectations. By successfully doing this you will have turned your organization or department into a centre of customer excellence.

Program Dates
Worldwide Training Dates USA Training Schedule

  • 5-30 July 10 (London)

  • 20 Aug - 14 Sept 10 (Paris)

  • 9 Aug - 3 Sept 10 (Kuala Lumpur)

  • 5-30 Sept 10 (Dubai)

  • 4-29 Sept 10 (Abu Dhabi)

  • 11 Oct - 5 Nov 10 (London)

  • 11 Oct - 5 Nov 10 (Cape Town, South Africa)

  • 31 Oct -25 Nov 10 (Dubai)

  • 31 Oct - 25 Nov 10 (Kuwait)

  • 1-26 Nov 10 (Kuala Lumpur)

  • 6-31 Dec 10 (London)

  • 6-31 Dec 10 (Paris)

  • 26 Dec 10 - 20 Jan 2011 (Dubai)

  • 26 Dec 10 - 20 Jan 2011 (Abu Dhabi)

  • 25 July - 19 Aug 10 (San Francisco)

  • 21 Sept - 16 Oct 10 (San Francisco)

  • 16 Nov - 11 Dec 10 (San Francisco)

  • 21 Dec 10 - 15 Jan 2011 (San Francisco)

What is Covered in this Program?

Full Methodology and Management Aspects Intensive Discussion of  Operational Auditing.

You will also gain skills in applying the Best Worldwide Practices in Operational Auditing...

  • Planning

  • Quality Assurance

  • Methodology

  • Management

Program Content (Brief)

  • Methodologies Technologies

    • Best Industry Practices

    • Latest Tools and Techniques

    • Management Systems

    • Technology Standards

Methodologies, Checklists, Practical Skills, Minimum Good Management Practices &  Best Industry Practices

  • The Present Situation

  • Management Analysis and Audit Processes

  • Tools and Techniques for the Analysts

  • Following up on the Audit and Analysis

  • Understanding Customer Satisfaction

    • Internal Customers

    • External Customers

    • Stake-holders of Company

  • Quality Assurance

  • Using ISO9001:2010 as a: -

    • Quality Assurance Standard

    • Pre-qualification Document

    • Audit Checklist

    • Good Practice Checklist

  • Continuous Improvement

  • TQM Methodologies

  • How well is your Organization's Business Strategy being Implemented?

  • Measuring the True Satisfaction Levels of Your Internal External Customers

  • Measuring Wastage of Resources

    • Due to Not following Good Quality Practices

  • How Productive is your Organization as Compared to:

    • Your Competitors

    • Best Industry Practices

  • How well are your Environmental Management Practices Meeting ISO-14001 and Applicable Laws?

  • How Secure are Your Computer Security Fraud Prevention Practices?

  • What Investors Customers Really Think About Your Organization?

  • Your Organization's Work Culture:

    • Positive Aspects and Strengths

    • Negative Aspects and Weaknesses

  • How Effective are your Service Departments?

  • How you can Evaluate Your Business Partner Supplier:

    • Capabilities?

    • Usefulness to your organization?

  • How well does your organization use Available Technology to achieve

    • Your Goals? and

    • Best Industry Practices?

  • Measuring Effectiveness of your:

    • Supplies

    • Stores

    • Logistics

  • Scientific Identification of Gaps in Management Skills of your Executives

  • Program Recommendations & Preparing an Action Plan for the Participants.

Workshop (last week)

Program Outcomes and Take-Away/s

Euro Training is in the business of  providing practical useful training programs. Programs that

  1. Help the participant implement improvements in his organization.
  2. Help the participant gain Multi-discipline understanding of the issues so that he can incorporate the needs and expectations of all his stakeholders/ customers in his improvement proposals and actions.
  3. Help build a knowledge framework in which job related experience can be caught and remembered as his experience.

Typical participant will take away a personalized action plan for himself, his business unit or his organization on how to apply the program contents to improve performance. The action plan may have two components:

  1. A Personal Action Plan
  2. A Business Unit/Organizational Action Plan

Benefits to Organization

Sending participant/s to this program will benefit the organization in the following ways

  1. Quickly makes the participants competent, effective and productive on his job. Useful especially for
    1. Training New employees
    2. Competency Building in Existing Employees Transferred to a New Assignment
    3. Training Prior to a New Project or Initiative Planned in the Organization
  2. Create Competency in the employee to perform his job well. including in relation to
    1. Relevant Technical Knowledge, Skills and Competencies
    2. Organizations' Strategic Objectives
    3. Needs and Expectations of the Stakeholders/ Customers (internal & external)
    4. Good Management Practices
    5. Identifying opportunities to Exceed Stakeholder/ Customer Expectations
  3. Create a pool of trained manpower who can cost-effectively disseminate the knowledge to large number of employees inside the organization. This is made possible by Euro Training's unique easy to understand and use methodology based on Checklist & Quality Assurance Approaches.
  4. Euro Training Instructors often act as mentors for your trained employees. A most effective way to ensure effective competency development and application by your motivated staff. We do have consultants available across Americas, Europe, Asia and Africa (Please inquire about our post program mentoring plans)

Participant Individual Career Benefits

  1. You gain a multi-discipline understanding of the issues. Meaning when you make proposals and decisions on your related job you will keep in mind the needs and expectations of ALL the stakeholders/ customers (internal & external)
  2. The action plan you take away will help you make a difference in your business unit or organization. This difference when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job/s.
  3. Understanding and acting with understanding of the Needs and Expectations of your stakeholders/ customers is known to  to enhance Job Satisfaction and reduce Monday Morning Blues.
  4. As one of your stakeholders/ customers is Executive Management, therefore the program ensures you will know the Strategic Imperatives that Drive the Organization's Efforts in your relevant job area. In the process enabling you to make a leadership contribution.

This Program is Intended for…

Those new to the field take away a good multi-discipline understanding of the issues involved in the program works. It helps them become productive quickly and builds in them a knowledge framework that will help identify, understand, classify and remember on the job experiences in his memory.

More experiences participants take-away an individualized action plan as mentioned elsewhere in this technical sheet.

Implementation Teams: This program can be used to train implementation teams where...

  1. a new project or initiative being started in your organization

  2. a new strategic focus is being initiated

  3. just prior to a Consultant being hired to advise the organization.

Each participant will take away a memorable and potentially life changing experience from the program.

No limitations are being placed on who can attend. If you are interested in the Program Outcomes and Takeaways, or, feel you can benefit from the Organizational and Personal Benefits mentioned above - You are Invited to Register for this Program. Program Instructors have the knowledge, experience and access to resources required to customize the program to the specific job related needs of each program group.

This program is a Big Commitment you are undertaking - A Giant Step to Advance Your Career. Long Weeks of Intensive Personalized Grooming in Your Career by Industry Experts.

This program is intended for personnel who wish to get a comprehensive understanding and practical job skills for Operational Auditing & Management Effectiveness Analysis job function.

They would typically be looking to become Productive and Informed members of their department or they could be attending so that they can have a full technology and management practice review before Implement Quality Assurance, ISO9001:2010, Continuous Improvement, TQM or BPR in their Department or Organization.

Language of  Instruction

Unless otherwise stated the program instruction is in Standard Day-to-Day English. Participants can request the instructor to provide a program vocabulary which will ensure they have no problem understanding the content.

Other language versions are being developed by our consultants and regional partners including program in French, German, Spanish and Arabic. Please do contact us for your specific language needs.

Registration Recommendations

Team Nominations: Since the program aims to ensure the participants have his individualized improvement plan at the end of the program, and foreseeing the effort involved, anticipating resistance and implementation requirements it is recommended that the organization nominate at least two participants together (three will be more desirable to allow for attrition) for this program.

It is anticipated that these 2 or more participants will work together as a team or provide mutual support in order to implement the action plan.

Single nominations will also be accepted for the program. Single nominations are typically used  to:-

  1. Develop personnel skills in Critical Skills and Methodologies covered in this program.

  2. Audit this program for deciding its content and methodology's effectiveness in meeting your organizational needs

  3. Train individuals for Leadership Roles in Business unit or department. Here this program will help the participant coach and lead his team in these Critical Skills and Methodologies. (Program does not typically cover coaching skills but provides the related technical  understanding in an easy to communicate manner. )

Prerequisites and Program Pre-Preparation

This program has prerequisites: A willingness to learn and withstand weeks of intensive training from Industry Experts.

This program is in English. The participant should understand spoken English. If you wish to study the program materials before the program these can be obtained by payment of half the program fee. Whenever you attend a deduction of this amount will be allowed from payable program fee. Please note this offer is available only to Corporate Customers.

Certificate on Participation and Diploma:-

On completion participants will be awarded a "Certificate of Successful Completion".
Program Instructor may decide to award a Letter of Recommendation for High Performers during the program.
 

On passing the optional written test at end of the program the participant will be awarded "Diploma in Recognition of Successful Completion and Passing Prescribed Written Tests".

Benefits of Diploma

This diploma certificate will certify that you have demonstrated proficiency in the subject field and should be considered  suitable qualification for your to work in Responsible Position in your department including Quality Assurance, ISO9001:2010, Continuous Improvement or TQM and Management Improvement Teams.

For Latest Program Schedule Email:

     doa905@EuroTraining.com

About ETL and this Program…

Euro Training Ltd is a pioneer in providing Benchmarking, ISO9001:2010, CI, BPR, QS9000, CMM and TQM Training.

While designing this program ETL’s Objective was to research, compile and keep updated at one place the best worldwide methodologies in Benchmarking and have the same available to industry as one training program.

Many case studies are discussed in this program including those from Business, Industry, Government and Service Organizations.

REGISTRATION INFORMATION

  1. Please complete the Registration Form (Available at http://www.eurotraining.com/etl-reg.html) and FAX to UK +44 207 6811444 or Email to: euro@eurotraining.com

  2. Fee is USD $18,800 per participant includes Course Materials, Certificate, Refreshments and Lunch. (An additional Service Fee of 10% is Charged at Certain Locations including London, Paris and Kuala Lumpur)

  3. Accommodation is not included in Program fee. Special rates will be available at venue hotel for the participants.

  4. Program Fee information is available by Emailing:  fees@eurotraining.com. Fee is payable by Bank Transfer or Bank Draft in favor of the local representative office.

  5. Early Registration & Payment discount is 10% - if registration and fee payment is made at least 45 days before start of the program.

Advanced Operational Auditing & Management Effectiveness Analysis DOA905

Contact: Mr Harry Miller, General Manager

FAX (UK) Fax : +44 207 6811444

FAX (USA) +1 650 6492689

UAE Dubai Fax +971 84 481032

www.EuroTraining.com

www.EuroTrainingUK.com

Email: euro@eurotraining.com  or   euro@eurotraining.com

Registration Form available at http://www.eurotraining.com/etl-regn.html

 

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