DMS233 (2 weeks)

Effective Strategic

Electronic Document Management Systems

With Business Process Automation

Assisting You Provide Better

• Business Processes Support
• Customer Satisfaction
• Manage Knowledge
• Increase Management Control
• Empower Employees
• Preparing Request for Proposals
• Preparing Bidding Documents

Covering: Needs Analysis, Implementation Strategies, Technical Specifications & Procedures, Security and Compliance with Good & Best Management Practices

Includes: A Hands On-Workshop to Apply the Methods Discussed

A VERY PRACTICAL PROGRAM

A 2 week Intensive Workshop

Program Schedule

Worldwide Training Dates	USA Training Schedule
11-22 July 10 (London) 11-22 July 10 (Dubai) 20-31 Aug 10 (Dubai) 9-20 Aug 10 (Kuala Lumpur) 19-30 Sept 10 (Dubai) 10-21 Sept 10 (Abu Dhabi) 27 Oct - 7 Nov 10 (London) 16-27 Oct 10 (Cape Town, South Africa) 26 Oct - 6 Nov 10 (Dubai) 26 Oct - 6 Nov 10 (Kuwait) 7-18 Nov 10 (Kuala Lumpur) 12-23 Dec 10 (London) 12-23 Dec 10 (Paris) 1-12 Jan 2011 (Dubai) 1-12 Jan 2011 (Abu Dhabi)	25 July -5 Aug 10 (San Francisco) 1-12 Sept 10 (San Francisco) 16-27 Nov 10 (San Francisco) 27 Dec 10 - 7 Jan 2011 (San Francisco)

Program Content

1. Objective of Document Management Systems
2. EDMS Systems and Direction of the Technology
3. Role to Documents in our Business
   • Supporting Business Processes
   • Legal Requirements
   • Knowledge Management
4. Features of EDMS Systems
5. Strategies for EDMS Implementation
6. Understanding Good Management Practices and Role Documents Play
7. Assessing Documentation Needs for the Business Processes
8. Knowledge Management through EDMS Systems
9. EDMS System Implementation
   • Analyzing Needs
   • Choosing Implementation Strategy
   • Technical Specifications & Procedures
   • Scanning
   • Storage Structure
   • OCR or Vectorization
   • Indexing
   • Security
   • Workflow
   • Contracting Arrangement
   • Monitoring Implementation
   • Testing and Acceptance
   • Operation Support
10. Business Process Automation & Workflow Systems
11. Understanding Workflow Integration
12. Identification of Business Processes
13. Identification of Business Processes Needing Workflow
14. Technical Specifications and Implementation Procedures
15. Implementing Workflow with EDMS and Knowledge Management Systems
16. Program Recommendations & Action Plan

Program Outcomes and Take-Away/s

Euro Training is in the business of  providing practical useful training programs. Programs that

1. Help the participant implement improvements in his organization.
2. Help the participant gain Multi-discipline understanding of the issues so that he can incorporate the needs and expectations of all his stakeholders/ customers in his improvement proposals and actions.
3. Help build a knowledge framework in which job related experience can be caught and remembered as his experience.

Typical participant will take away a personalized action plan for himself, his business unit or his organization on how to apply the program contents to improve performance. The action plan may have two components:

1. A Personal Action Plan
2. A Business Unit/Organizational Action Plan

Benefits to Organization

Sending participant/s to this program will benefit the organization in the following ways

1. Quickly makes the participants competent, effective and productive on his job. Useful especially for
   1. Training New employees
   2. Competency Building in Existing Employees Transferred to a New Assignment
   3. Training Prior to a New Project or Initiative Planned in the Organization
2. Create Competency in the employee to perform his job well. including in relation to
   1. Relevant Technical Knowledge, Skills and Competencies
   2. Organizations' Strategic Objectives
   3. Needs and Expectations of the Stakeholders/ Customers (internal & external)
   4. Good Management Practices
   5. Identifying opportunities to Exceed Stakeholder/ Customer Expectations
3. Create a pool of trained manpower who can cost-effectively disseminate the knowledge to large number of employees inside the organization. This is made possible by Euro Training's unique easy to understand and use methodology based on Checklist & Quality Assurance Approaches.
4. Euro Training Instructors often act as mentors for your trained employees. A most effective way to ensure effective competency development and application by your motivated staff. We do have consultants available across Americas, Europe, Asia and Africa (Please inquire about our post program mentoring plans)

Participant Individual Career Benefits

1. You gain a multi-discipline understanding of the issues. Meaning when you make proposals and decisions on your related job you will keep in mind the needs and expectations of ALL the stakeholders/ customers (internal & external)
2. The action plan you take away will help you make a difference in your business unit or organization. This difference when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job/s.
3. Understanding and acting with understanding of the Needs and Expectations of your stakeholders/ customers is known to  to enhance Job Satisfaction and reduce Monday Morning Blues.
4. As one of your stakeholders/ customers is Executive Management, therefore the program ensures you will know the Strategic Imperatives that Drive the Organization's Efforts in your relevant job area. In the process enabling you to make a leadership contribution.

This Program is Intended for…

Those new to the field take away a good multi-discipline understanding of the issues involved in the program works. It helps them become productive quickly and builds in them a knowledge framework that will help identify, understand, classify and remember on the job experiences in his memory.

More experiences participants take-away an individualized action plan as mentioned elsewhere in this technical sheet.

Implementation Teams: This program can be used to train implementation teams where...

1. a new project or initiative being started in your organization

2. a new strategic focus is being initiated

3. just prior to a Consultant being hired to advise the organization.

Each participant will take away a memorable and potentially life changing experience from the program.

No limitations are being placed on who can attend. If you are interested in the Program Outcomes and Takeaways, or, feel you can benefit from the Organizational and Personal Benefits mentioned above - You are Invited to Register for this Program. Program Instructors have the knowledge, experience and access to resources required to customize the program to the specific job related needs of each program group.

All those responsible for Recommending Strategy or Implementing the Setup, Specifying, Design, Development, Deployment or Maintenance of Electronic Document Management Systems and Knowledge Management Systems (KM).

Language of  Instruction

Unless otherwise stated the program instruction is in Standard Day-to-Day English. Participants can request the instructor to provide a program vocabulary which will ensure they have no problem understanding the content.

Other language versions are being developed by our consultants and regional partners including program in French, German, Spanish and Arabic. Please do contact us for your specific language needs.

Registration Recommendations

Team Nominations: Since the program aims to ensure the participants have his individualized improvement plan at the end of the program, and foreseeing the effort involved, anticipating resistance and implementation requirements it is recommended that the organization nominate at least two participants together (three will be more desirable to allow for attrition) for this program.

It is anticipated that these 2 or more participants will work together as a team or provide mutual support in order to implement the action plan.

Single nominations will also be accepted for the program. Single nominations are typically used  to:-

1. Develop personnel skills in Critical Skills and Methodologies covered in this program.

2. Audit this program for deciding its content and methodology's effectiveness in meeting your organizational needs

3. Train individuals for Leadership Roles in Business unit or department. Here this program will help the participant coach and lead his team in these Critical Skills and Methodologies. (Program does not typically cover coaching skills but provides the related technical  understanding in an easy to communicate manner. )

Benefits you can Expect from Attending this Program

1. Understanding the Benefits to your organization of Implementing the EDMS System, including

2. Managing your Documents more  Efficiently

3. Not Loosing your Documents

4. Being able to Quickly retrieve Documents

5. Being able to Build Case Files Quickly and Effectively

6. Prevent Mistakes by Use of Outdated /Revised Documents

7. Improve Internal Customer Satisfaction

8. Increase External Customer Satisfaction

9. Empower your Decision Makers at every level in your organization

10. Increase management Control over your ORGANIZATIONAL Processes

11. Reduce Costs

12. Save Space

13. …

14. Understand the Real Documentation Needs of your Organization over the Next 10-20 years

15. Specifying your EDMS Requirements to your Implementation Contractor/Consultant

16. Better Monitoring and Control of your EDMS Contractor/Consultant

17. Develop Effective (Business Strategic Objectives Oriented) Document Security and Access Control System

18. Understand Specifying Audit Features for your EDMS.

19. Effectively Choosing an EDMS System – Software Solution

20. Effectively Choosing an Implementation Contractor

21. Improving you Existing Documentation System

22. Bringing your Documentation System in Compliance with the International Standards, Good Practices and Best Practices

23. Help you Get in an Innovation Frame of Mind.

24. Preparing Request for Proposals

25. Preparing Bidding Documents

This program is not any Software Specific. It applies irrespective of which software you choose to implement in your organization.

• To get the best benefits you must get a team of Documentation Professionals exposed to these issues BEFORE you Specify/Finalize any Major Change in your Existing Documentation System. Later exposure usually results in substantial rework to your EDMS Specs and Plans.

Why this EDMS & Business Process Automation Program?

This technology creates a single computer database of all your organization's Documents, Specifications, Procedures, Drawings, Reports, CAD, Microfilms, Photographs, FAX, Correspondence, Forms ... You can find and access any of these (if authorized) through your computer from your office, home or when traveling. You can find all documents relating to a particular issue within seconds .. You can send a copy of your findings to others..

The advantages of EDMS are obvious - Increased Customer Satisfaction, Reduced Response Times, Productivity Improvement, Improved Quality of Service, Compliance with Good and Best Management Practices and  Document Control and Knowledge Management. And helps you integrate to your organization's Knowledge and Information Sharing with Internet Plans.

But ... Implemented or Maintained without proper strategy could lead to large recurring costs and huge reorganization costs.

Also ... Technology is changing fast ... whether you are planning a New EDMS or Upgrading or Maintaining a EDMS you need to understand the way the Technology is Going before taking the Technical and Business Decisions.

Your Organization or Consultants may lack the Multidiscipline Knowledge required to Specify and Design EDMS and KM Systems that will last you for the next decades.

ETL has done the necessary research to bring you all this knowledge. ETL keeps this information continually updated.

This Program is relevant irrespective of the IT Software Solution you plan to adopt or Develop Inhouse for Knowledge Management and EDMS.

For Latest Program Schedule Email:

     dms233@EuroTraining.com

About ETL and this Program…

While designing this program ETL’s Objective was to research, compile and keep updated at one place the best worldwide methodologies in EDMS and have the same available to industry as one training program.

Many case studies are discussed in this program including those from Business, Industry, Government and Service Organizations.

REGISTRATION INFORMATION

1. Please complete the Registration Form (Available at http://www.eurotraining.com/etl-reg.html) and FAX to UK +44 207 6811444 or Email to: euro@eurotraining.com

2. Fee is USD $8900 per participant includes Course Materials, Certificate, Refreshments and Lunch. (An additional Service Fee of 10% is Charged at Certain Locations including London, Paris and Kuala Lumpur)

3. Accommodation is not included in Program fee. Special rates will be available at venue hotel for the participants.

4. Program Fee information is available by Emailing:  fees@eurotraining.com. Fee is payable by Bank Transfer or Bank Draft in favor of the local representative office.

5. Early Registration & Payment discount is 10% - if registration and fee payment is made at least 45 days before start of the program.

6. Fee includes Course Materials, Certificate/s, Refreshments and Lunch. Program Timings are 8:30 AM to 2:30 PM but on some days (to be announced by instructor/s) you may be asked to attend from 3:00 PM to 7:30 PM. For First Day Program Timings see your Joining Instructions.

Effective Strategic Electronic Document Management Systems With Business Process Automation DMS233

Contact: Mr Harry Miller, General Manager

FAX (UK) Fax : +44 207 6811444

FAX (USA) +1 650 6492689

UAE Dubai Fax +971 84 481032

www.EuroTraining.com

www.EuroTrainingUK.com

Email: euro@eurotraining.com  or   euro@eurotraining.com

Registration Form available at http://www.eurotraining.com/etl-regn.html

 

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