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6 Day Training (including 1 day Workshop)

Project Claims & Counter-Claims Management

Building Skills & Competencies (including 1 day workshop) in

  1. Understanding the Formal & Actual Claim Processes

  2. Preparing a Claim - What All Need to be Proved

  3. Analyzing and Defending Against a Claim Submitted by Others

  4. Negotiating Win-Win Settlement of Claims

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6 Day Training (including 1 day workshop)


Kualalumpur & Online

14-19 July 2025
Training Program & 1 day Workshop

Las Vegas, USA & Online

28 July - 2 Aug 2025
Training Program & 1 day Workshop

London & Online

 11-16 Aug 2025
Training Program & 1 day Workshop

New York & Online

25-30 Aug 2025
Training Program & 1 day Workshop

London & Online

8-13 Sept 2025
Training Program & 1 day Workshop

Istanbul & Online

22-27 Sept 2025
Training Program & 1 day Workshop

Seattle, USA & Online

8-11 Oct 2025
Training Program & 1 day Workshop

New York & Online

20-25 Oct 2025
Training Program & 1 day Workshop

Las Vegas, USA & Online

3-8 Nov 2025
Training Program & 1 day Workshop

London & Online

 17-22 Nov 2025
Training Program & 1 day Workshop

New York & Online

1-6 Dec 2025
Training Program & 1 day Workshop

Seattle, USA & Online

 15-20 Dec 2025
Training Program & 1 day Workshop

London & Online

 29 Dec 2025- 3 Jan 2026
Training Program & 1 day Workshop


Programs Daily Start & Finish
8:00 AM - 2:00 PM
Venue Local Time


Useful Links


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What is Covered in this Program

  1. Claims are the assertion by a Contracting Party of its Rights to Additional Costs, Time or other Damages that have not been settled through the Contract Payment Method. Disputed Variation orders also become Claims, here the Full Variation Order (VO) or Part of it may be disputed. Claims are Dirty words on Projects & other Business Transactions, unless handled properly, they harm many strategic business objectives and relationships. Win-Win methodology is one good Strategy to handle claims so they do not cause harmful side-effects.
  2. Attending this Program can help Save your Organization Substantial Sums, millions of dollars on large projects, as Claims or Counter-Claims, Spurious Claims, Claims with Double Charging, Legally Barred Claims, Variation Orders (VOs), Delay Costs, Organization Business Losses and Consultant Fees.

Who Should Attend

  1. This program is intended for Claim Professionals, Contract Administrators, Legal Staff, Quantity Surveyors, Project Managers, Project Site Professionals, and Project Coordinators.
  2. This program is also useful for Project Finance Professionals and Project Audit Professionals.

Program Content & Modules


Project Claims & Counter-Claims Management


  1. Business Aspects of Project & Construction Contracts
  2. Project Stakeholders & Their Expectations
  3. Operational Objectives of Projects
  4. Strategic Objectives of Projects
  5. Risks on Construction Projects
  6. Typical Risk Distribution on Construction Contracts
  7. Important Risk Assigning Clauses on Construction Contracts
  8. Legal Rules for Contract Interpretations
  9. What All Claimant has to Prove to be Entitled to a Claim
  10. For each Contract Clause Above

    (1) Notices and other communications to be sent,

    (2) How to Responding to the Notices Received,

    (3) How to Document supporting facts as evidence,

    (4) Essential efforts for mitigation to protect rights,

    (5) Negotiating and settling the disputes and disagreements,

    (6) Preparing Change Orders and Claims

    (7) Analyzing Variation Orders & Claims Submitted by other Party,

    (8) Win-win settlement of claims

    (9) Payment retentions for Claims

    (10) Claim Incident Monitoring

    (11) Collecting Liability Evidence

    (12) Collecting Causation Evidence

    (13) Collecting Mitigation or Lack of Mitigation Evidence

    (14) Collecting Damages Evidence
  11. Identifying Concurrent Delaying Events that shift Liability
  12. Identifying Non allocable costs in Variations and claims
  13. Identifying Double charging hidden in variation or claim calculations
  14. Understanding Non Mitigated losses due to lack of due-diligence
  15. Inappropriate calculation methods employed to quantify the Variations and Claims
  16. Negotiating Disputes and Disagreements
  17. Understanding Win-Win Methods for Settlement of
  18. Claims Analysis
  19. Settingup a Claims Knowledgebase for your Organization
  20. Program Recommendations & Next Steps
  21. Participant Customized Detailed Action Plan

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