CAA-801 QUALITY ASSURANCE MANAGEMENT TRAINING SEMINAR CONTRACTS CLAIMS NEGOTIATING PROJECT LAW CPM CONTRACTUAL ADMINISTRATION CHANGE ORDERS VARIATIONS

CAA-801 (2 weeks)

Advanced

Contract Management

Using Quality Assurance Methodology

Using ISO-9000, Quality Assurance, Management Improvement & TQM Methodology

A Training Program that Starts You Off in Building Excellence in Contract Management

A 2 Week Training Program

Program Schedule

Worldwide Training Dates	USA Training Schedule
12-23 Oct 2008 (London) 7-18 Nov 2008 (Kula Lumpur) 20 Nov - 1 Dec 2008 (Dubai) 8-19 Jan 2009 (Dubai)	7-18 Sept 08 (San Francisco) 15-26 Dec 08 (San Francisco) 12-23 Dec 08 (San Francisco) 26 Dec - 6 Jan 09 (New York)

Program Overview

This is a follow-on Contract Management Skills building program. Participant should have attended the program CAA301 or equivalent from another reputable organization. If there is any doubt please first attend the program CAA301.

This program develops capabilities in Supervision and Management - specifically teaching you how to Improve the Productivity, Quality and Management of your Contracts Department.

Best Contract Management, Quality Assurance, Continuous Improvement, TQM and Benchmarking Methodologies - as applicable to contracts department - are taught in this program.

What is Covered in this Program?

This program covers the skills required for Contract Managers to perform their job function Effectively Efficiently.

It also includes:

Protecting Your Project Your Organization, Using New Methodologies Techniques, Computer Tools Winning Negotiating Strategies
ISO-9000 Quality Assurance Compliance.
Management Improvement
Review Design of Agreements
Ensuring Compliance with Contractual Terms
Preparation and Evaluation of Claims for Delays, Cost Compensations Variation Orders.

By the end of the course, participants will also be able to...

Examined and Discussed the purpose, requirements and conditions of contracts, including contracts for supply, maintenance and construction work.
Reviewed the skills needed to award and manage contracts effectively, whether these contracts are related to projects or the purchase of products and services.
Review Design Agreements
Ensure Compliance with Contractual Terms
Prepare and Evaluate Claims for Delays, Cost Compensations Variation Orders.

He will learn about the Best Worldwide Practices in Contract Management

Methodology

Planning

Tools and Technology Issues

Management Issues

Who Should Attend?

This program is intended for personnel who wish to get a fast track understanding of the Advanced Issues in Contract Management job function.

They would typically be looking for promotion to management position in the Contracts Department.

When Experienced Professionals attend this program they gain insight into the Current Best Practices and Tools - this enables them to implement improvements in their work and that of their departments.

When newly promoted Contract Managers attend this program they become productively very quickly and start meaningful and informed management to their department work.

Prerequisites and Program Pre-Preparation

This program has prerequisite: This program assumes the participant is familiar with contracts and contract administration issues - this could have come about by experience or attending the program CAA301 or similar.

This program is in English. The participant should understand spoken English. If you wish to study the program materials before the program these can be obtained by payment of half the program fee. Whenever you attend a deduction of this amount will be allowed from payable program fee. Please note this offer is available only to Corporate Customers.

Certificate of Participation and Completion:-

On completion participants will be awarded a "Certificate of Successful Completion".
Program Instructor may decide to award a Letter of Recommendation for High Performers during the program.

Benefit of Certificate of Completion

This certificate & letter of recommendation will certify that you have demonstrated proficiency in Contract Management and this should be considered suitable qualification for your to be considered to work in Management Role in Contracts Department/ Section.

Program Topics

How this Program Can do Wonders for You and Your Department
Understand the Processes taking place on Contracts
Best Industry Practices
Tools and Techniques
Set up a Management System for Contracts section (Systematic Organizing, Control & Improvement)
- How to�
  - Improve Effectiveness Productivity on your Contracts?
  - Develop Capabilities in your Contract Supervision and Control Staff to make sure they understand the "Why", "How", "When" and "What Not to.." of Effective Contract Management?
  - Implement and Supervise Effective Contract Practices � avoiding the pitfalls that lead to delays, disruptions, increased costs and disputes.
  - Negotiate Competitive and Noncompetitive Contracts to Get the Best Deals.
  - Develop Continuous Improvement Excellence in Contract Management in your organization.
- Contract Management: the problem areas.
- What is Quality Assurance in Contract Management.
- Types of Contracts :
  - Supply, Maintenance, Construction
  - Fixed Price or Reimbursable Cost
  - EPC
  - For each type�associated�
    - Productivity Risks
    - Financial Risks
    - Main Conditions of Contract
    - Other Areas of Concern
- Purpose, Content, Procedure and What Can Go Wrong in Contract Processes�
  - Prequalification
  - The Tendering Process
  - Evaluation of Tenders
  - Flowcharting the Processes
  - Pre-Qualification and ISO-9000
- Preparing the Contract Plan
- Negotiating Strategy and Tactics...
  - Pre-award Negotiations
  - Negotiation of Changes and Variation Orders
  - Negotiating Disputes and Claims
  - Win-Win Philosophy
  - Expectations Changing Expectations
  - Planning Preparation
  - Tricks others may play
- Administering Contracts...
  - The Business Legal Environment
  - The Problem Areas
  - Do�s and Don�ts
  - Letters Notices
  - Documentation
  - Productivity Killer Attitudes
  - Programs, Progress, Delivery Schedules and Expediting
  - Quality and Substitutes
  - Variation Orders
- Claims and Counter-Claims...
  - What are they?
  - Minimizing Claims
  - Your Counter Claims
    - Penalty Liquidated Damages
    - Consequential Losses
    - Insurance
    - Warranty
    - Guarantees
- How to effectively use lessons learn�t on a Contract.
- Preparing Tender Documents
  - Standardization
  - Various Sections � their purpose and significance
Finally we will give a thought to�
- Cost-Benefit Approach to Decisions
- Longer term interests of company
- Benefits of Supplier Development
- Emerging Contract and Procurement Philosophies.

Program Style...

The Program extensively relies on Checklists and Case-Study Approach. Program emphasis is on practical skills required by the job function. Management based on facts is emphasized � in place of based on "gut feelings".

Discussion, implementation and case studies will be based on actual conditions prevailing in the area where the program is being held.

For Latest Program Schedule Email:

caa801@EuroTraining.com

Registration Recommendations

It is recommended you nominate two participants together for this program.

Single nominations will also be considered.

REGISTRATION INFORMATION

Please complete the Registration Form (Available at http://www.eurotraining.com/etl-reg.html) and FAX to UK +44 207 6811444 or Email to: euro@eurotraining.com
Fee is �3900 (USD $7800) per participant includes Course Materials, Certificate, Refreshments and Lunch.
Accommodation is not included in Program fee. Special rates will be available at venue hotel for the participants.
Program Fee information is available by Emailing: fees@eurotraining.com. Fee is payable by Bank Transfer or Bank Draft in favor of the local representative office.
Early Registration & Payment discount is 10% - if registration and fee payment is made at least 45 days before start of the program.
Fee includes Course Materials, Certificate/s, Refreshments and Lunch. Program Timings are 8:30 AM to 2:30 PM but on some days (to be announced by instructor/s) you may be asked to attend from 3:00 PM to 7:30 PM. For First Day Program Timings see your Joining Instructions.

Advanced Contract Management CAA-801