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CAA334-2
2 Week Job Process Performance & Productivity Process Skills Training

Turnkey Design & Build (D&B) Contract Claims & Dispute Management Processes

Building Hands-on Skills & Competencies in

  1. Early Identifying Possible Liability Causing Events
  2. Causation Evidence & Defenses
  3. Claimable Damages & Mitigation Responsibility
  4. Negotiating Win-Win Settlement of Claims
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2 Week Training Programs

Kualalumpur
20-31 Jan 2025
Dubai
3-14 Feb 2025
London
17-28 Feb 2025
New York
2-13 March 2025
Seattle, USA
16-27 March 2025
Istanbul
30 March-10 April 2025
New York
13-24 April 2025
Dubai
27 April-8 May 2025
Kualalumpur
11-22 May 2025
London
25 May-5 June 2025


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What is Covered in this Job Process Workshop?

  1. Most Risks are Transferred to Contractors in Turnkey, Engineering Procurement Construction (EPC), Design & Build Contracts (D&B) but Claims do arise and impact ultimate project costs, relationships and reputations. It is the objective of this program to show how the Claims can be minimized through proper planning, proactive response to problems and Win-Win Settlements. And if all else fails how to ensure organization's liability will be held at the lowest level by dispute resolution boards, by Arbitrators and by Courts.
  2. Understand the dynamics of claims and dispute management in turnkey Design & Build (D&B) contracts.
  3. Learn to identify potential claims situations and liability-causing events early in the project lifecycle.
  4. Develop strategies to mitigate claim liability through proactive actions. Master causation evidence collection, preparation of defenses, and mitigation of damages.
  5. Gain insights into claimable damages, mitigation responsibilities, and legal frameworks.
  6. Build skills to negotiate win-win settlements and resolve claims amicably, reducing disruptions to project delivery.

Who Should Attend?

  1. This training workshop is intended for Turnkey, EPC, Design & Build Claim Professionals, Contract Administrators, Legal Staff, Quantity Surveying, Project Managers, Project Audit Professionals and Project Coordinators. This workshop should ideally be attended at the beginning of a new Turnkey, EPC, Design & Build Project.
  2. This workshop can be used to Train Turnkey Project Claims Preparation, Claim Analysis, Claim Negotiation teams before the start of a Major Claim Negotiation, Dispute Resolution or Arbitration Effort. This workshop is also useful for Project Audit Staff to Enable them to Effectively Evaluate Negotiated Settlements or Project's Contract Administration and Claims Performance.

Program Content

Processes & Modules

Turnkey Design & Build (D&B) Contract Claims & Dispute Management Processes

  • Introduction to Turnkey Design & Build (D&B) Contract Claims
  • Overview of D&B contracts: characteristics, scope, and risk allocation.
  • Common causes of claims in turnkey projects:
  • Design errors, delays, scope changes, unforeseen site conditions, and variations.
  • Understanding contract clauses related to claims and dispute resolution:
  • Force majeure, indemnities, liquidated damages, and dispute resolution mechanisms.
  • Early Identification of Claims Situations
  • Monitoring Risk Events Processes
  • Establishing robust project monitoring systems to track delays, variations, and disruptions.
  • Identifying key triggers for claims: scope creep, late approvals, and contractor delays.
  • Documentation and Communication Processes
  • Maintaining detailed project records (progress reports, correspondence, meeting minutes).
  • Using project management tools for tracking issues in real-time.
  • Risk Signals Processes
  • Recognizing early warning signs such as schedule slippage, budget overruns, or stakeholder conflicts.
  • Minimizing Claim Liability through Mitigation Actions
  • Proactive Risk Management Processes
  • Conducting regular risk assessments to address potential claims proactively.
  • Implementing corrective actions to resolve disputes at the earliest stage.
  • Collaborative Problem-Solving Processes
  • Encouraging open communication and early dispute resolution among stakeholders.
  • Using partnering agreements and mediation to resolve disputes without escalation.
  • Timely Notifications Processes
  • Providing timely notice of potential claims to relevant parties as required by the contract.
  • Avoiding liability due to failure to comply with notification requirements.
  • Early Identification of Possible Liability-Causing Events
  • Contract Review and Compliance Processes
  • Conducting detailed reviews of contract obligations and deliverables.
  • Ensuring adherence to contractual procedures for variation orders, approvals, and deliverables.
  • Identifying Liability Triggers Processes
  • Late provision of information or approvals by clients.
  • Site access delays, unexpected site conditions, or subcontractor non-performance.
  • Preventive Actions Processes
  • Implementing site audits, regular meetings, and stakeholder updates to detect potential liability-causing events.
  • Causation Evidence & Defenses
  • Collecting Evidence Processes
  • Gathering relevant documentation: daily logs, design documents, approvals, and photographs.
  • Using project schedules, cost breakdowns, and resource logs to support causation arguments.
  • Analyzing Causation Processes
  • Establishing a direct link between the event and the damages claimed.
  • Differentiating between contractor and client responsibilities.
  • Building Defenses Processes
  • Demonstrating compliance with contractual obligations.
  • Citing force majeure or external factors beyond the contractor’s control.
  • Claimable Damages & Mitigation Responsibility
  • Claimable Damages Processes
  • Direct costs: material overruns, labor, and equipment.
  • Indirect costs: extended overhead, loss of productivity, and financing costs.
  • Liquidated damages: pre-agreed penalties for delays or performance shortfalls.
  • Mitigation Responsibilities Processes
  • Duty to mitigate damages by taking reasonable actions to limit losses.
  • Documenting mitigation efforts to strengthen claims or defenses.
  • Avoiding Unreasonable Claims Processes
  • Ensuring claims align with contractual terms and are well-supported by evidence.
  • Negotiating Win-Win Settlement of Claims Processes
  • Preparing for Negotiations Processes
  • Identifying priorities, acceptable outcomes, and fallback positions.
  • Understanding the opposing party’s concerns and motivations.
  • Effective Negotiation Strategies Processes
  • Using collaborative approaches to resolve disputes amicably.
  • Focusing on mutual benefits to maintain relationships and project momentum.
  • Leveraging alternative dispute resolution (ADR) methods such as mediation or arbitration.
  • Settlement Agreements Processes
  • Drafting clear and enforceable settlement agreements to avoid future disputes.
  • Ensuring all parties are aligned on the terms of the resolution.
  • Step-by-Step Methodology for Managing D&B Contract Claims and Disputes

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