BIT504-2

An IT Department Balanced Scorecard - Designing, Implementing & Managing

2 Week Training Workshop

An IT Department Balanced Scorecard - Designing, Implementing & Managing

      Including Good and Best Management Practices

      Covering the Multidiscipline aspects

o   Preparing Your 5 Year Strategic IT Plan

o   Aligning Your IT Strategy with Organizational Vision & Mission

o   Setting up Early warning system to Provide Decision Support Data

o   Real World Case Studies

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What is Covered in this Program?

        It is a Process by which the organization defines and prepares IT Strategy & Detailed Implementation Plan for its IT Usage for a future 5 to 10 year period. This program shows you how you can develop such a plan in a step-by-step manner.

        The objective of this Training Study Program is to help you produce Suitable Medium /Long Range Strategies and Action Plans to Implement Business Information Systems Technology Planning in your organization.

Who Should Attend?

        All IT, Performance Analysis & Audit Professionals

        Supervisors & Managers who wish to Gain an Insight into? What it will take to get Superior Performance?

Program Content

1.     The Performance Problem IT Section

2.     Balanced Performance

3.     Short Term Performance

4.     Long Term Performance Contribution

5.     Balanced Score Card Methodology

6.     Aligning IT Section Performance with Organizational Vision & Mission

7.     Strategic Objectives of IT Section

8.     Strategic Measures

9.     Key Performance Indicators for IT Section

10.  Performance Targets

11.  Strategic Projects for IT Section

12.  Success Data from Strategic Projects

13.  IT Section Manager Performance Score Card

14.  IT Section/Department Performance Score Card

15.  Organizational Performance Scorecard

16.  Program Recommendations

17.  Workshop 1

18.  Outline Action Plan to Implement Program Communicated Good and Best Practices

19.  Workshop 2

20.  Advanced Topics - More Details on Some Above Issues Important for Participants (Customized for each Participant Group)

21.  Increasing Productivity through Using Standard Forms, Templates, Checklists to Perform the IP Processes

22.  Performance Management System to Measure Level of Performance in the Above Processes - we will develop the KPIs for the Above Processes

23.  Planning & Implementing a Departmental/Functional Knowledge Base - For IP Rights and Methods - Key to Achieving Quality Service Performance/Repeatability and Superior Performance in Our Organization

24.  Your Individualized Action Plan for Implementing Good Practices and Best Practices Discussed throughout the Program

25.   Enhanced Program Recommendations

Euro Training Ltd

3422 Old Capitol Trail, #1116, Wilmington, DE 19808, USA

Tel: +1 415 430 5181, +1 415 251 1359

Regn@EuroTraining.com, EuroTraining@gmail.com

Fax: (US) + 1 650 649 2689

http://www.EuroTraining.com