Internal Audit Balanced Scorecard-Designing, Implementing & Managing

2 Week Training Workshop

Internal Audit Balanced Scorecard-Designing, Implementing & Managing

      Including Quality Assured IT Department Management System

      Including Good and Best Management Practices

o   Developing Customer Centered Strategy

o   Developing Customer Centered Performance Scorecard

o   Setting-Up a Self Assessment System

o   Getting Past Lip Service to Passionate Action

For Latest Program Schedule & Program Detailed Brochure

What is Covered in this Program?

        This is a step-by-step approach to Understanding how to Design, Implement & Manage a Customer Focused Audit Department Balanced Scorecard

        Participant will learn about the Balanced Score Card Good and Best Practices

Who Should Attend?

        All Internal Audit & Performance Analysis & Evaluation Professionals

        Supervisors & Managers who wish to Gain an Insight into?What it will take to get Superior Performance?

Program Content

1.     The Performance Problem Internal Audit

2.     Balanced Performance

3.     Short Term Performance

4.     Long Term Performance Contribution

5.     Balanced Score Card Methodology

6.     Aligning Audit Performance with Organizational Vision & Mission

7.     Strategic Objectives of Internal Audit

8.     Strategic Measures

9.     Key Performance Indicators for Internal Audit

10.  Performance Targets

11.  Strategic Projects for Internal Audit

12.  Success Data from Strategic Projects

13.  Internal Audit Manager Performance Score Card

14.  Internal Audit Department Performance Score Card

15.  Organizational Performance Scorecard

16.  Program Recommendations

17.  Workshop 1

18.  Outline Action Plan to Implement Program Communicated Good and Best Practices

19.  Workshop 2

20.  Advanced Topics - More Details on Some Above Issues Important for Participants (Customized for each Participant Group)

21.  Increasing Productivity through Using Standard Forms, Templates, Checklists to Perform the IP Processes

22.  Performance Management System to Measure Level of Performance in the Above Processes - we will develop the KPIs for the Above Processes

23.  Planning & Implementing a Departmental/Functional Knowledge Base - For IP Rights and Methods - Key to Achieving Quality Service Performance/Repeatability and Superior Performance in Our Organization

24.  Your Individualized Action Plan for Implementing Good Practices and Best Practices Discussed throughout the Program

25.  Enhanced Program Recommendations

Euro Training Ltd

3422 Old Capitol Trail, #1116, Wilmington, DE 19808, USA

Tel: +1 415 430 5181, +1 415 251 1359,

Fax: (US) + 1 650 649 2689