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BEN-441 & 444 Download PDF Brochure

Benchmarking Practical Implementation

To Gain Performance Excellence

Methodology and Quality Tools For Implementation of TQM In Your Organization

A VERY PRACTICAL PROGRAM

Available for attending as :-

  • 4 Day Management Briefing Training Program

  • 2 week Training Program

Program Schedule

Benchmarking 4 Day Management Briefing Training Program

 

Worldwide Training Dates

USA Training Schedule

  • 28 Feb-3 Mar 12 (New Delhi, India)

  • 5-8 April 12 (Kuala Lumpur)

  • 5-8 April 12 (Dubai)

  • 8-11 May 12 (London)

  • 8-11 May 12 (Dubai)

  • 13-16 June 12 (London)

  • 14-17 June 12 (New Delhi, India)

  • 11-14 July 12 (London)

  • 11-14 July 12 (Paris)

  • 8-11 Aug 12 (Kuala Lumpur)

  • 9-12 Aug 12 (New Delhi, India)

  • 21 - 24 Aug 12 (Dubai)

  • 18-21 Sept 12 (Dubai)

  • 19-22 Sept 12 (New Delhi)

  • 10-13 Oct 12 (London)

  • 10-13 Oct 12 (Cape Town, South Africa)

  • 23 - 26 Oct 12 (Dubai)

  • 7-10 Nov 12 (Kuala Lumpur)

  • 8-11 Nov 12 (New Delhi)

  • 2-5 Dec 12 (London)

  • 5-8 Dec 12 (Dubai)

  • 25-28 Dec 12 (Dubai)

  • 26-29 Dec 12 (New Delhi)
  • 5-8 Mar 12 (New York, USA)

  • 5-8 Mar 12 (New York)

  • 6-9 Mar 12 (Washington, DC)

  • 14-17 Mar 12 (San Francisco)

  • 25-28 April 12 (San Francisco)

  • 23-26 May 12 (New York)

  • 24-27 May 12 (Washington, DC)

  • 20-23 July 12 (San Francisco)

  • 31 Aug - 3 Sept 12 (New York)

  • 1-4 Sept 12 (Washington DC, USA)

  • 1-4 Sept 12 (New York)

  • 21-24 Nov 12 (San Francisco)

  • 21-24 Nov 12 (New York)

  • 14-17 Dec 12 (San Francisco)

  • 13-16 Dec 12 (Washington DC, USA)

  • 13-16 Dec 12 (New York)

 

Program Objective

 

Benchmarking is the tool you use to identify proven opportunities for improvement in your department and organization. It is used to systematically promote innovation and excellence in any of your business processes. It provides you an understanding of the gap between your existing performance and your strategic goal to become a world class organization. It can also be used to create innovative products and services that provide leadership recognition to you, your department or your organization.

This program shows you how you can practically implement Benchmarking in your organization, department or section. Though the concept of benchmarking is simple enough – the problem comes in its proper implementation, This program covers methodologies for Internal Benchmarking, Industry Benchmarking and Cross-Industry Benchmarking.

This program provides you the step-by-step methodology that you can use to use to take full advantage of benchmarking for the achievement of your strategic objectives.

 

This is a Management Briefing Training Program designed to give the participants a quick subject, management and strategic understanding of the issues involved enabling them to support related initiatives, quality assurance plans and improvements being suggested by other stakeholders.

Program Content

  1. Benchmarking Concept and Business Models

  2. Benchmarking Vocabulary and Terminology

  3. Benchmarking Methodologies

    1. Internal Benchmarking

    2. Industry Benchmarking

    3. Cross-Industry Benchmarking

    4. Process Benchmarking

  4. Understanding and Collecting Information on Best Industry Practices

  5. Tools and Techniques

  6. Management System for Applying Benchmarking

  7. Benchmarking Project :

    1. Management System

    2. Identifying Improvement Process

    3. Finding Organization that do this process well

    4. Measuring Level of Performance

    5. Study Process

    6. Prepare Plan to Apply in your Organization

    7. Implement Process Change

    8. Measure Effectiveness

    9. Make Improvement Permanent

    10. Celebrate Success

    11. Auditing Benchmarking Projects

Program Outcomes and Take-Away/s

Euro Training is in the business of  providing practical useful training programs. Programs that

  1. Help the participant implement improvements in his organization.
  2. Help the participant gain Multi-discipline understanding of the issues so that he can incorporate the needs and expectations of all his stakeholders/ customers in his improvement proposals and actions.
  3. Help build a knowledge framework in which job related experience can be caught and remembered as his experience.

Typical participant will take away a personalized action plan for himself, his business unit or his organization on how to apply the program contents to improve performance. The action plan may have two components:

  1. A Personal Action Plan
  2. A Business Unit/Organizational Action Plan

Benefits to Organization

Sending participant/s to this program will benefit the organization in the following ways

  1. Quickly makes the participants competent, effective and productive on his job. Useful especially for
    1. Training New employees
    2. Competency Building in Existing Employees Transferred to a New Assignment
    3. Training Prior to a New Project or Initiative Planned in the Organization
  2. Create Competency in the employee to perform his job well. including in relation to
    1. Relevant Technical Knowledge, Skills and Competencies
    2. Organizations' Strategic Objectives
    3. Needs and Expectations of the Stakeholders/ Customers (internal & external)
    4. Good Management Practices
    5. Identifying opportunities to Exceed Stakeholder/ Customer Expectations
  3. Create a pool of trained manpower who can cost-effectively disseminate the knowledge to large number of employees inside the organization. This is made possible by Euro Training's unique easy to understand and use methodology based on Checklist & Quality Assurance Approaches.
  4. Euro Training Instructors often act as mentors for your trained employees. A most effective way to ensure effective competency development and application by your motivated staff. We do have consultants available across Americas, Europe, Asia and Africa (Please inquire about our post program mentoring plans)

Participant Individual Career Benefits

  1. You gain a multi-discipline understanding of the issues. Meaning when you make proposals and decisions on your related job you will keep in mind the needs and expectations of ALL the stakeholders/ customers (internal & external)
  2. The action plan you take away will help you make a difference in your business unit or organization. This difference when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job/s.
  3. Understanding and acting with understanding of the Needs and Expectations of your stakeholders/ customers is known to  to enhance Job Satisfaction and reduce Monday Morning Blues.
  4. As one of your stakeholders/ customers is Executive Management, therefore the program ensures you will know the Strategic Imperatives that Drive the Organization's Efforts in your relevant job area. In the process enabling you to make a leadership contribution.

This Program is Intended for…

Those new to the field take away a good multi-discipline understanding of the issues involved in the program works. It helps them become productive quickly and builds in them a knowledge framework that will help identify, understand, classify and remember on the job experiences in his memory.

More experiences participants take-away an individualized action plan as mentioned elsewhere in this technical sheet.

Implementation Teams: This program can be used to train implementation teams where...

  1. a new project or initiative being started in your organization

  2. a new strategic focus is being initiated

  3. just prior to a Consultant being hired to advise the organization.

Each participant will take away a memorable and potentially life changing experience from the program.

No limitations are being placed on who can attend. If you are interested in the Program Outcomes and Takeaways, or, feel you can benefit from the Organizational and Personal Benefits mentioned above - You are Invited to Register for this Program. Program Instructors have the knowledge, experience and access to resources required to customize the program to the specific job related needs of each program group.

This program is intended for personnel who wish to get a fast track understanding of the Benchmarking Methodology and job function.

They would typically be looking to become quickly productive in their department or they could be attending so that they can Implement Quality Assurance, ISO9001:2010, Continuous Improvement or TQM in their Department.

Typical participants will be Executives, Analysts, Planning, Quality Professionals and Managers.

When Experienced Professionals attend this program they gain insight into the Current Best Practices and Tools - this enables them to implement improvements in their work and that of their departments.

When new entrants attend this program they become productively very quickly and start meaningful and informed contribution to their department work.   

Language of  Instruction

Unless otherwise stated the program instruction is in Standard Day-to-Day English. Participants can request the instructor to provide a program vocabulary which will ensure they have no problem understanding the content.

Other language versions are being developed by our consultants and regional partners including program in French, German, Spanish and Arabic. Please do contact us for your specific language needs.

Registration Recommendations

Team Nominations: Since the program aims to ensure the participants have his individualized improvement plan at the end of the program, and foreseeing the effort involved, anticipating resistance and implementation requirements it is recommended that the organization nominate at least two participants together (three will be more desirable to allow for attrition) for this program.

It is anticipated that these 2 or more participants will work together as a team or provide mutual support in order to implement the action plan.

Single nominations will also be accepted for the program. Single nominations are typically used  to:-

  1. Develop personnel skills in Critical Skills and Methodologies covered in this program.

  2. Audit this program for deciding its content and methodology's effectiveness in meeting your organizational needs

  3. Train individuals for Leadership Roles in Business unit or department. Here this program will help the participant coach and lead his team in these Critical Skills and Methodologies. (Program does not typically cover coaching skills but provides the related technical  understanding in an easy to communicate manner. )

What is Covered in this Program?  

You will learn about the Best Worldwide Practices in Benchmarking.

Prerequisites and Program Pre-Preparation

This program has only one prerequisite: A willingness to learn.

This program is in English. The participant should understand spoken English. If you wish to study the program materials before the program these can be obtained by payment of half the program fee. Whenever you attend a deduction of this amount will be allowed from payable program fee. Please note this offer is available only to Corporate Customers.  

Certificate of Participation:-

On completion participants will be awarded a "Certificate of Successful Completion".
Program Instructor may decide to award a Letter of Recommendation for High Performers during the program.
 
Benefit of Certificate of Completion  

This certificate will certify that you have demonstrated proficiency in Benchmarking and this should be considered suitable qualification for your to be considered to work on Benchmarking, Quality Assurance, ISO9001:2010, Continuous Improvement or TQM and Management Improvement Teams.  

ABOUT ETL AND THIS PROGRAM…  

Euro Training Ltd is a pioneer in providing Benchmarking, ISO9001:2010, CI, BPR, QS9000, CMM and TQM Training.

While designing this program ETL’s Objective was to research, compile and keep updated at one place the best worldwide methodologies in Benchmarking and have the same available to industry as one training program.

Many case studies are discussed in this program including those from Business, Industry, Government and Service Organizations.

For Latest Program Schedule Email:

     ben441@EuroTraining.com

REGISTRATION INFORMATION  

  1. Please complete the Registration Form (Available at http://www.eurotraining.com/etl-reg.html) and FAX to UK +44 207 6811444 or Email to: euro@eurotraining.com

  2. Fee is USD $8900 ( For 4 Day seminar Fee is USD $4,400 ) per participant includes Course Materials, Certificate, Refreshments and Lunch. (Fee at London, Paris and Kuala Lumpur is 10% extra)

  3. Accommodation is not included in Program fee. Special rates will be available at venue hotel for the participants.

  4. Program Fee information is available by Emailing:  fees@eurotraining.com. Fee is payable by Bank Transfer or Bank Draft in favor of the local representative office.

  5. Early Registration & Payment discount is 10% - if registration and fee payment is made at least 45 days before start of the program.

  6. Fee includes Course Materials, Certificate/s, Refreshments and Lunch. Program Timings are 8:30 AM to 2:30 PM but on some days (to be announced by instructor/s) you may be asked to attend from 3:00 PM to 7:30 PM. For First Day Program Timings see your Joining Instructions.

Benchmarking Practical Implementation BEN441 & 444

Contact: General Manager

FAX (UK) Fax : +44 207 6811444

FAX (USA) +1 650 649 2689 AND TELEPHONES (USA) 001 213 599 7573 or 001 415 430 5181 or 001 415 251 1359

UAE Dubai Telephone: +971 553069302

www.EuroTraining.com

www.EuroTrainingUK.com

Email: euro@eurotraining.com  or   euro@eurotraining.com

Registration Form available at http://www.eurotraining.com/etl-regn.html

 

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