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ASC701-1
1 Week Training Program

Designing, Implementing & Managing An Inventory Department Balanced Scorecard

Building Skills & Competencies in

  1. Customer & Stakeholder Focused Inventor Management
  2. Meaningful Key Performance Indicators (KPIs) for Inventory
  3. Performance Improvement & Cost Reduction Projects
  4. Inventory Performance Evaluation through Balanced Score Card
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What is Covered in this Program

  1. True performance of Inventory Function lies in its ability to Effectively and Efficiently Meet Organizational Operational and Strategic Objectives.

    Balanced score card method is one good method that helps us understand and measure such performance.

    This program will provide the Understanding, Competencies and Skills for Designing, Implementing & Managing An Inventory Department Balanced Scorecard. This score card will ensure Inventory gets aligned to Organizational Operational Objectives and Maintains progress towards Organizational Strategies, Vision and Mission.

    Organizational Objectives can not be met without Customer & Stakeholder Satisfaction. In this program Inventor Management participant will learn how to Understand Customer and Stakeholder Needs and Expectations and plan projects for Exceeding Expectations.
  2. This Operational Focus, Strategic Focus and Customer Focus will provide the Meaningful Key Performance Indicators (KPIs) for Inventory. Measuring Performance also needs to have a Component of Performance Improvement and Cost Reduction. Program will show how the balanced score card will identify and evaluate performance towards these project initiatives.

    The program will also follow a step-by-step approach to Understanding, Designing, Implementing & Managing an Inventory Unit Balanced Score Card. This step by step method will incorporate all the multi-discipline aspects and also evaluate performance on projects implemented for Motivation, Team Work, Customer Focus, Good & Best Benchmarked Practices, Operational Alignment, Strategic Alignment and Leadership.

Who Should Attend

  1. This program is intended for Performance Evaluation Professionals, Operational Auditors and Balanced Scorecard Team Members.
  2. This program will also be useful for Logistics Supervisors & Managers.

Program Content & Modules

Designing, Implementing & Managing An Inventory Department Balanced Scorecard


  1. Business Aspects of Performance Measurement
  2. The Balanced Scorecard Methods
  3. Understanding Balanced scorecard from Strategic Viewpoint
  4. Measures for Operational Objectives
  5. Measures for Strategic Alignment or Strategy Promotion
  6. Measures for Customer and Stakeholder Focus
  7. Developing Meaningful Key Performance Indicators (KPIs)
  8. KPIs for Inventory Processes
  9. Understanding the Strategic Aspects of Inventory Activities
  10. Understanding Organizational & Customer Needs and Expectations from the Inventory Unit
  11. Step-by-Step Developing the Balanced Scorecard
  12. Methods for Measuring Performance Against Balance Scorecard
  13. Planning a Balanced Scorecard
  14. Organizing & Delegating for BSC Implementation
  15. Communication & Coaching to Make BSC a Success
  16. Resolving Measurement Disputes
  17. Reporting and Publicizing Balanced Scorecard Results
  18. Ways to Motivate and Reward Inventory Staff
  19. Program Recommendations & Next Steps
  20. Participant Customized Outline Action Plan

1 Week Training Program

Outcomes & Takeaways

Euro Training has been providing
  1. Knowhow and Technology Transfer to the Participants. Building relevant Understanding, Competencies & Process Knowledge.
  2. Multi-discipline understanding of Program Topics.
    Means that post program when participant takes decisions, related to his work, participant will automatically and subconsciously consider and take into account (as applicable) Internal & External Customer Needs and Expectations, Operational & Strategic Objectives, Regulatory Aspects, Industry Standards, Technology Options, Understand Helpful Modern Tools and Methods, Understand Risks, Actions for Increasing Productivity, Legal & Contractual Aspects, Intellectual Property Aspects, Safety, Security, Audit, Cost Benefit Aspects, Value Engineering Opportunities, Key Performance Indicators, Meaningful Performance Evaluation System, and, Data Analytic Opportunities.
    This type of understanding and habit otherwise develops after years of rich and diverse work experience. (few get this opportunity)
  3. Knowledge Framework outline which will enable the participant to understand and learn the right lessons from his own past, present and future on-the-job experience.
  4. Training that will empower the participant to identify, support and implement improvements in his work area, team, section, department, and organization.
This 1 Week Training Program participant will typically take away...
  1. Program related knowhow, skills, competencies and process knowledge.
    This program will use case studies and benchmarked Good and Best Practices to enhance participant understanding and competencies.
  2. Domain Knowledge and process knowledge.
    The participant will become empowered and should become more Productive, Effective, Efficient, Customer Focused and Strategic Focused.
    At the end of the program, the Participant will prepare a Customized Outline Action Plan which will serve as the roadmap to implement some key improvements in his work area.

Benefits to the Organization Sponsoring Participants to this program

(Benefits made possible by Euro Training's unique, multidiscipline, customer focused, strategic focused, easy to understand and apply training methodology that relies on Industry Good and Best Benchmarked Practices)

  • Euro Training programs are different. They develop practical Job Skills.
    This program is designed to make the participant aware of the domain processes, multi-discipline skills and competencies related to his job responsibilities.
    Each program is customized and made useful for the particular participant group, our target is 90%+ topics directly applicable to the work today or in future.
    Benefits you may see in participant post program...
    • Inclination to Recognize his stakeholders, and their needs & expectations. He will also get understanding of how to analyze to find ways to exceed customer expectations and delight the customers.
    • High level Job skills & competencies
    • Taking Initiative to Propose Improvements in Work Responsibility Area.
  • Further, this program will Build Multi-Discipline Understanding, Skills and Competencies including (as relevant)...
    • Increased Technical and Process Knowhow
    • Awareness to the Need to align performance to the Needs and Expectations of Stakeholders/ Customers (internal & external)
    • Awareness of the Need to Align performance to Organizational Operational and Strategic Objectives.
    • Understanding Domain Good Management Practices, and, Awareness to meet Requirements and Recommendations of the Relevant Industry and Professional Standards.
    • Awareness to consider for possible application the Best Benchmarked Domain Practices that can assist making Dramatic Process Improvements.
  • Type of improvements the participant will be trained to analyze and implement include (as relevant) Productivity Improvements, Product and Service Differentiation and Exceeding Stakeholder & Customer Expectations.
  • Euro Training Instructors often act as mentors for participants (solely subject to instructor approval). Your participants can utilize this free service to ensure effective post program reinforcement and help when applying the ideas, skills and competencies acquired during the training.

Participant Individual Career Benefits

  1. First, and most important benefit, is the positive self-esteem that will come from being able to do your work right first time and meet internal and external customer expectations.
  2. Second, the Program developed Understanding, Skills & Competencies will help you successfully present your professional and Team skills at Job Interviews and Internal Performance Evaluation Reviews.
  3. You gain a clear direction for analyzing, proposing and implementing improvements in his work area.
    The outline action plan you prepare and take away after the program will help you take improvement initiatives and make a positive difference in your performance on the job, team, business unit or organization. This difference after implementation and when added to your resume will make you a prime candidate for career advancement in your own organization or in your next job.
  4. Post program when you take decisions related to your work processes you will automatically consider (as applicable): Internal & External Customer Needs and Expectations, Technology Options, Helpful Tools and Methods, Consider Risks, Mitigate Risks, Take Actions that Increasing Productivity, Consider Legal & Contractual Aspects, Consider Intellectual Property Aspects, Pay attention to Safety and Security, Consider future Audit, Weigh Cost Benefit between options, Be Mindful of Key Performance Indicators (KPIs), Consider how Performance will be evaluated, and, Consider need for and Opportunity to Develop a Decision Support Knowledge Base, .... (and possibly more multi-discipline aspects).

Registration Form

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Registration Information 1 Week Program

  1. To register: Please send us an official letter confirming registration (on organizational letterhead). Also send us a completed registration form ?electronically fill-able is at- available at http://www.eurotraining.com/etl-reg-1w.doc You can request or registration form by Emailing regn@eurotraining.com and eurotraining@gmail.com
  2. For Program Fee Information Email: fees@eurotraining.com . Fees are Payable by Bank Transfer or Bank Draft. Fee information is also available at: http://www.eurotraining.com/fees.pdf .
  3. Program Fee is
    • 1 week (5 day/30 hrs) Training Program:
      Classroom Training at Dubai, Kuwait, New Delhi, Qatar £4,315 (USD $5,500) per participant.
      At London, US Locations, Europe, Malaysia, Singapore £4,747 (USD $6,050) per participant.
      Online eTraining Fee £2,000 (USD $2,500) per participant.
    and includes Course Materials, Certificate, Refreshments and Lunch (classroom programs). www.eurotraining.com/admin/fees.php)
  4. Accommodation is not included in Program fee. Special rates will be available at venue hotel for the class room training program participants.
  5. Special discount of 10% is offered for participants who pay their fees at least 45 days before start of the program.
  6. Refund will not be considered where the participants cancels his registration less than 3 weeks before start of the program. Alternate nominations will be allowed anytime before program start. In case of exceptional hardship or emergency participant may be allowed to attend at another location.
  7. All participants are required to fill in Participant Information form - on first day of the program. Each program Undergoes Customization to Better Meet Participant Present and Future Career Needs. Please be prepared to let the Instructor/s know about your organization's Special Needs, Interests or Initiatives.
  8. It is always useful for participants to bring their existing problems or case studies, work-process flow charts or job related problems for discussion - consideration will be at sole discretion of the program director/s.
  9. Provisional Registration : You can make a provisional registration request by sending us an email with an official provisionsl registration request this will ensure we will reserve a seat for you for 14 days. After this you have 2 weeks to send us an official registration request. Provisional registration is automatically cancelled at the earlier of (1) 2 weeks after Provisional Confirmation if registration is not confirmed from your side (2) Two weeks before start of the program. We do request you to inform us ASAP you have decided either way. Please note All provisional registrations automatically cancel 2 weeks before program start unless confirmed.
  10. Information required for Provisional Registration: Program Title, Location, Dates, Your Organization Name, Your Email Address, Your FAX No and your Mobile Number.


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