AIM401-2
Customer
Centered Inventory Management
2 Week Training Workshop
Customer
Centered Inventory Management
·
Including
Quality Assured Inventory Management System
·
Covering
Multidiscipline aspects of Inventory Management
o Getting Past
Lip Service to Passionate Action
o Developing
Customer Centered Strategy
o Developing
Customer Centered Performance Scorecard
o Developing
Customer Centered Performance Scorecard
For Latest
Program Schedule & Program Detailed Brochure
·
http://www.eurotraining.com/pdf/aim401-2.pdf
·
http://www.eurotraining.com/sitemap.php
What is Covered in this Program?
·
This is a
step-by-step approach to Understanding for how to Design, Implement & Manage
a Customer Centered Inventory Management System.
·
Participant
will learn about the Good and Best Practices that lead to Meeting &
Exceeding Internal & External Customer Expectations.
Who Should
Attend?
·
All Inventory Management Professionals
·
Supervisors
& Managers who wish to Gain an Insight into? What it will take to get
Superior Performance?
Program
Content
1. Understanding
the Inventory Customer Expectations
2. Understanding
How Customer Evaluates Inventory Performance
3. Aligning
Customer Service with Organizational Strategy
4. Planning
& Organizing for Customer Satisfaction
5. Inventory
Procedures & Work Instructions for Customer Service
6. Coaching
Inventory Staff for Customer Service
7. How
to Motivate Staff towards Customer Service Excellence
8. Leveraging
Existing Resources to Meet Customer Expectations
9. Creating
Customer Service Leadership
10. Ideas
for Exceeding Inventory Customer Expectations
11. Internal
Assessment of Customer Satisfaction - A Reality Check
12. Reporting
Inventory Customer Satisfaction Data
13. Step
by Step Implementation Plan for Customer Oriented Inventory
14. Program
Recommendations
15. Workshop
1
16. Outline
Action Plan to Implement Program Communicated Good and Best Practices
17. Workshop
2
18. Advanced
Topics - More Details on Some Above Issues Important for Participants
(Customized for each Participant Group)
19. Increasing
Productivity through Using Standard Forms, Templates, Checklists to Perform the
IP Processes
20. Performance
Management System to Measure Level of
Performance in the Above Processes - we will develop the KPIs for the Above
Processes
21. Planning
& Implementing a Departmental/Functional Knowledge Base - For IP Rights and
Methods - Key to Achieving Quality Service Performance/Repeatability and
Superior Performance in Our Organization
22. Your
Individualized Action Plan for Implementing Good Practices and Best Practices
Discussed throughout the Program
23. Enhanced
Program Recommendations
Euro Training
Ltd
3422
Old Capitol Trail, #1116, Wilmington, DE 19808, USA
Tel:
+1 415 430 5181, +1 415 251 1359
Regn@EuroTraining.com, EuroTraining@gmail.com
Fax:
(US) + 1 650 649 2689